---
title: "Senior Program Manager (GCC… at Citizens – Johnston, RI +8"
canonical: "https://www.metaintro.com/job/senior-program-manager-gcc-operate-phase-at-citizens-cd0a24ea-7861-5d6b-bb5c-ebe6810721e0"
language: "en"
author: "Metaintro"
---

[![Citizens logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dcitizensbank.com%26sz%3D128)](/company/citizens)[Citizens](/company/citizens)
# Senior Program Manager (GCC Operate Phase) at Citizens

Compensation

$175,000 – $250,000/yr

**Setup**
: Hybrid

**Location**
: Johnston, Rhode Island · Cleveland, Ohio · +7

**Type**
: Full-time

**Level**
: senior

**Posted**
: Jun 29, 2026

## Description

Citizens is hiring a Senior Program Manager to oversee the Operate Phase of its Global Capability Center. The role leads program governance, operating-model optimization, stakeholder coordination, vendor oversight, talent and resource management, financial support, and continuous improvement across global and regional stakeholders. It requires a four-day-on-site, one-day-remote hybrid schedule in one of nine listed organizational hubs, 40 hours per week, and 10+ years of relevant program, operations, or shared-services experience. The salary range is $175,000 to $250,000 per year plus potential incentive earnings, with medical, dental, and vision coverage among the benefits.

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