---
title: "Senior Technical Support Engineer at Salesforce – California"
canonical: "https://www.metaintro.com/job/senior-technical-support-engineer-at-salesforce-38fd954b-491b-5c47-bead-2c3a4d26ea69"
language: "en"
author: "Metaintro"
---

[![Salesforce logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.salesforce.com%2Fc2%2Fpublic%2Fapp%2Ffavicon.ico)](/company/salesforce)[Salesforce](/company/salesforce)
# Senior Technical Support Engineer at Salesforce

Compensation · Listed in posting

$99,400 – $150,300/yr

**Setup**
: Remote

**Location**
: California

**Type**
: Full-time

**Level**
: senior

**Posted**
: Sep 8, 2026

## Description

Salesforce is hiring a Technical Support Specialist to manage product-related support requests across live chat, email, and video calls; support the Qualified Success Architect team; diagnose and triage bugs with engineering; incorporate customer feedback into product improvements; contribute to documentation and incident response; and assist with customer operations strategy. The role requires at least five years of B2B SaaS support experience, a bachelor's degree, extensive Salesforce CRM knowledge, marketing automation and web/API knowledge, and strong communication and problem-solving skills. The typical base salary range is $99,400 to $150,300 annually.

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