---
title: "Service Delivery Owner at CAA – Los Angeles, CA · Full-time"
canonical: "https://www.metaintro.com/job/service-delivery-owner-at-caa-b8bb7a86-18bf-5fee-94ff-e76cb4e51069"
language: "en"
author: "Metaintro"
---

[/company/caa](/company/caa)[CAA](/company/caa)
# Service Delivery Owner at CAA

Compensation · Listed in posting

$45 – $51/hr

**Location**
: Los Angeles, California

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Oct 1, 2026

## Description

CAA is hiring a Technology Service Delivery Manager to oversee end-user support, incident management, KPI and SLA performance, ticket prioritization, third-line support, cybersecurity incident response, and concierge support for senior staff. The role leads service-delivery processes, projects, training, and process improvements while partnering with technical, information-risk, and leadership teams. It is based in CAA’s Los Angeles office and requires five days onsite per week.

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