---
title: "Service Manager (Customer Service) at Arrive – Paris, France"
canonical: "https://www.metaintro.com/job/service-manager-customer-service-at-arrive-cbf1f96f-a6d5-555f-bda4-e7af8d5fe8a7"
language: "en"
author: "Metaintro"
---

[![Arrive logo](/api/favicon-proxy?url=https%3A%2F%2Farrive.com%2Ffavicon.ico)](/company/arrive)[Arrive](/company/arrive)
# Service Manager (Customer Service) at Arrive

Department: Transport

LanguageEnglish
Français

**Location**
: Paris, Île-de-France

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Sep 30, 2026

## Description

The Service Manager reports to the Customer Service Director and manages maintenance contracts and run projects, supervising project teams and overseeing quality, costs, deadlines, customer satisfaction, financial monitoring, fleet update projects, contract amendments, change requests, risks, and project management methodology. The role requires a bachelor's or master's degree in Engineering or Project Management, at least five years of experience managing complex projects, strong analytical and communication skills, project financial and contract management expertise, knowledge of project management tools, and fluency in English. The position is based in Paris.

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