---
title: "Sr. Escalations Engineer at Corelight – Sydney, Australia"
canonical: "https://www.metaintro.com/job/sr-escalations-engineer-at-corelight-ce290094-e06b-5c28-bbaa-60dc5dca394b"
language: "en"
author: "Metaintro"
---

[![Corelight logo](/api/company-logo?url=https%3A%2F%2Fcorelight.com%2Fhubfs%2Fimages%2Ficons%2Fig-icon-corelight-favicon-96x96.webp&sig=Rah2ZWNJ44VMlkUnzKxG7MV952djvQJstx6QaMrsZOI)](/company/corelight)[Corelight](/company/corelight)
# Sr. Escalations Engineer at Corelight

Department: Customer Success

**Location**
: Sydney, New South Wales

**Level**
: senior

**Posted**
: Sep 2, 2026

## Description

Corelight is hiring a Senior Escalation Engineer for its Customer Success organization to serve as a Tier 3 technical support resource for complex customer issues. The role owns investigations and resolutions across Corelight products, Linux systems, hardware, networking, cloud environments, and customer infrastructure; analyzes logs, packet captures, and network traffic; recommends configuration or network changes; partners with Engineering, Product Management, and Sales Engineering; and mentors other support and sales engineering staff. The position requires 7+ years of hands-on technical experience, strong Linux and networking expertise, cloud and virtualization familiarity, cybersecurity knowledge, and a bachelor’s degree or equivalent practical experience.

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