---
title: "Sr Support Engineer 1 at Blue Yonder – Monterrey, Mexico"
canonical: "https://www.metaintro.com/job/sr-support-engineer-1-at-blue-yonder-a2416bf5-c41e-5c7a-94ee-278eab8befe5"
language: "en"
author: "Metaintro"
---

[![Blue Yonder logo](/api/company-logo?url=https%3A%2F%2Fcdn.blueyonder.com%2Fglobal%2Fimages%2Fapple-touch-icon-180x180.png&sig=oz3DFEdcN4prgdaTFjvSsc_6Pbm7HMi0zhxu0ZST9io)](/company/blue-yonder)[Blue Yonder](/company/blue-yonder)
# Sr Support Engineer 1 at Blue Yonder

LanguageEnglish
Español

**Setup**
: Remote

**Location**
: Monterrey, Nuevo León

**Type**
: Full-time

**Level**
: senior

**Posted**
: Sep 21, 2026

## Description

Blue Yonder is hiring a Senior Support Engineer 1 to provide advanced functional and technical support for global SaaS customers using Azure and Blue Yonder Execution solutions. The role owns complex escalations, collaborates with Product Development and Engineering, mentors junior engineers, creates knowledge-base content, drives proactive monitoring, and supports SaaS, cloud, and DevOps transformation initiatives. Candidates need at least four years of customer-facing software support experience, strong SQL, database, scripting, and cloud troubleshooting skills, and a bachelor’s degree in a relevant technical field.

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