---
title: "Support Engineer 2 at Blueyonder – Monterrey, Mexico +1"
canonical: "https://www.metaintro.com/job/support-engineer-2-at-blueyonder-c101eecd-2b76-5887-b47c-d1bbee590416"
language: "en"
author: "Metaintro"
---

[/company/blueyonder-b07b6983](/company/blueyonder-b07b6983)[Blueyonder](/company/blueyonder-b07b6983)
# Support Engineer 2 at Blueyonder

LanguageEnglish
Español

**Location**
: Monterrey, Nuevo León · Mexico City, Mexico City

**Type**
: Full-time

**Level**
: mid

**Posted**
: Aug 4, 2026

## Description

The Mid-Level Technical Support Engineer resolves medium-to-high complexity customer and operational incidents, owns incidents through resolution, improves runbooks and knowledge-base content, and drives reliability and automation. The role supports applications, middleware, operating systems, networking, and databases; collaborates with engineering, product, and DevOps teams; participates in on-call rotations; and mentors junior support engineers.

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