---
title: "Support Engineering… at ADCI - Karnataka – Cork, Ireland"
canonical: "https://www.metaintro.com/job/support-engineering-manager-at-adci-karnataka-e1748ecd-0846-5358-adc2-ee0f376583bf"
language: "en"
author: "Metaintro"
---

[/company/adci-karnataka](/company/adci-karnataka)[ADCI - Karnataka](/company/adci-karnataka)
# Support Engineering Manager at ADCI - Karnataka

Department: alexa-and-amazon-devices

**Setup**
: On-site

**Location**
: Cork

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Jul 31, 2026

## Description

Amazon is hiring an Escalations & Incident Team Manager to lead a team responsible for high-severity technical escalations and major incidents across its satellite network infrastructure. The role combines incident response, root-cause analysis, stakeholder communication, process improvement, and team development, with collaboration across Engineering, Product, and NOC teams. It requires 24x7 availability, rotating shifts, and on-call participation, and is based in Cork or Dublin.

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