---
title: "Manager - Transaction… at Cleo (India) – Bengaluru, India"
canonical: "https://www.metaintro.com/job/manager-transaction-management-and-monitoring-at-cleo-india-efcc3f57-03a5-54e1-b6ec-3ccda5b2be3b"
language: "en"
author: "Metaintro"
---

[/company/cleo-india](/company/cleo-india)[Cleo (India)](/company/cleo-india)
# Manager - Transaction Management and Monitoring at Cleo (India)

Department: CRTEducation: education_optional

**Location**
: Bengaluru, Karnataka

**Type**
: Full-time

**Level**
: lead/mgmt

**Posted**
: Jul 15, 2026

## Description

Cleo is hiring a full-time Manager - Transaction Management & Monitoring in Bangalore to own the health, performance, and evolution of transaction monitoring, alerting, resolution, SLA governance, incident management, backlog, capacity planning, reliability, customer communication, process excellence, and AI-driven automation. The role leads a multi-level L1–L4 team, drives root-cause analysis and preventive actions, and represents TM&M to customers and leadership. Required qualifications include EDI mapping, ANSI X12 and EDIFACT knowledge, XML, flat files, spreadsheets, and transfer protocols such as AS2, FTP/s, SFTP, and HTTP/s, along with strong people-management and analytical skills. Preferred experience includes B2B/EDI support and Cleo products. Benefits include medical, dental, and vision coverage, retirement matching, flexible PTO, and company holidays.

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