---
title: "Team Lead (Supervisor) at IntouchCX – Altamonte Springs, FL"
canonical: "https://www.metaintro.com/job/team-lead-supervisor-at-intouchcx-e792a14d-1a15-5d1b-b23f-75894bd756a0"
language: "en"
author: "Metaintro"
---

[/company/intouchcx-b21484f1](/company/intouchcx-b21484f1)[IntouchCX](/company/intouchcx-b21484f1)
# Team Lead (Supervisor) at IntouchCX

Education: High School

Compensation

$45,000 – $47,000/yr

**Location**
: Altamonte Springs, Florida

**Level**
: lead/mgmt

**Posted**
: Jul 24, 2026

## Description

IntouchCX is hiring a Team Lead (Supervisor) to supervise Customer Service Representatives, manage training and performance, monitor KPIs and service-level agreements, analyze operational data, coach employees, coordinate staffing schedules, and support partner meetings. The role requires a high school diploma or equivalent, post-secondary education or a business-related degree, 1–2 years of contact-center or customer-service experience including at least one year in a supervisory role, escalated-issue experience, typing ability, spreadsheet skills, and availability for varied shifts. Benefits include medical, vision, and dental plans paid by the employee, paid time off, and sick leave where applicable.

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