---
title: "Technical Customer Support… at Vagaro – Pleasanton, CA"
canonical: "https://www.metaintro.com/job/technical-customer-support-representative-at-vagaro-d4809b9f-9578-519e-a0e0-0c2cb75fedd4"
language: "en"
author: "Metaintro"
---

[![Vagaro logo](/api/company-logo?url=https%3A%2F%2Ficons.duckduckgo.com%2Fip3%2Fwww.vagaro.com.ico&sig=xsQOUhIovCjepW4PTdFRIsMT9cotTbu5Ti_JPvKTSCU)](/company/vagaro)[Vagaro](/company/vagaro)
# Technical Customer Support Representative at Vagaro

Department: Customer Success

Compensation

$24 – $30/hr

**Location**
: Pleasanton, California

**Type**
: Full-time

**Level**
: mid

**Posted**
: Jun 5, 2026

## Description

Vagaro is hiring an onsite Technical Support Agent in Pleasanton, California to troubleshoot SaaS applications, web platforms, hardware add-ons, browsers, and billing issues; document customer cases; recommend products and features; escalate issues; and meet support KPIs. The role requires at least two years of front-line, high-volume support experience, SaaS support experience, strong communication and typing skills, and flexibility for holiday and weekend shifts. Compensation is $24.00–$30.00 per hour plus up to 12% quarterly bonuses, with healthcare, dental, vision, vacation, retirement, and other benefits.

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