---
title: "Technical Services Representative at Axis – Chelmsford, MA"
canonical: "https://www.metaintro.com/job/technical-services-representative-at-axis-2e1c0a5b-d0db-597c-ada4-276a5c20fd11"
language: "en"
author: "Metaintro"
---

[/company/axis](/company/axis)[Axis](/company/axis)
# Technical Services Representative at Axis

Compensation · Listed in posting

$25/hr

**Setup**
: Hybrid

**Location**
: Chelmsford, Massachusetts

**Type**
: Full-time

**Level**
: entry

**Posted**
: Sep 29, 2026

## Description

Axis Communications is hiring a Technical Services Representative - Tier I for a hybrid role based in Chelmsford, Massachusetts. The position screens inbound technical support interactions by telephone, chat, and online helpdesk; collects customer information; opens and updates cases; provides first-call resolution; educates customers; and develops basic product knowledge. It requires call-center or customer-support experience, troubleshooting, strong communication, computer and Microsoft Office skills, and the ability to work in a fast-paced environment. The role follows an 11:30 a.m. to 8:00 p.m. shift and offers English-only pay of $25.48 per hour or bilingual/trilingual pay with additional per-paycheck bonuses.

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