---
title: "Technical Support… at Lofty – Caloocan, Philippines"
canonical: "https://www.metaintro.com/job/technical-support-representative-at-lofty-71832934-2a1a-58d7-a2aa-d21e3a515f8f"
language: "en"
author: "Metaintro"
---

[/company/lofty](/company/lofty)[Lofty](/company/lofty)
# Technical Support Representative at Lofty

**Location**
: Caloocan, Metro Manila

**Level**
: entry

**Posted**
: Aug 17, 2026

## Description

The Technical Support Representative provides technical and service assistance to users of the Lofty platform through email, phone, and chat. The role resolves client issues using product knowledge, the help center, Confluence, and JIRA; follows up on unresolved tickets; answers inbound calls; and occasionally upsells leaden or add-on products. The position requires at least one year of relevant technical support experience and willingness to work onsite during night shifts.

## Trending job searches

Every query opens live roles, salary samples, and market demand — tap a search to run it instantly.

- [Find Technical Support Representative jobs in Caloocan, Metro Manila, Philippines](/jobs/search?q=Find+Technical+Support+Representative+jobs+in+Caloocan%2C+Metro+Manila%2C+Philippines)
- [Find roles similar to Technical Support Representative in Caloocan, Metro Manila, Philippines](/jobs/search?q=Find+roles+similar+to+Technical+Support+Representative+in+Caloocan%2C+Metro+Manila%2C+Philippines)
- [Find Technical Support Representative jobs with Product knowledge and JIRA](/jobs/search?q=Find+Technical+Support+Representative+jobs+with+Product+knowledge+and+JIRA)
- [Find jobs similar to Technical Support Representative](/jobs/search?q=Find+jobs+similar+to+Technical+Support+Representative)
- [Find Technical Support Representative jobs posted this week](/jobs/search?q=Find+Technical+Support+Representative+jobs+posted+this+week)
- [Find Customer Support jobs in Caloocan, Metro Manila, Philippines](/jobs/search?q=Find+Customer+Support+jobs+in+Caloocan%2C+Metro+Manila%2C+Philippines)
- [Find Customer Support jobs with Product knowledge and JIRA](/jobs/search?q=Find+Customer+Support+jobs+with+Product+knowledge+and+JIRA)
- [Find remote Customer Support jobs](/jobs/search?q=Find+remote+Customer+Support+jobs)

## Get More from Metaintro

Unlock powerful job search, personalized recommendations, and deep career insights from comprehensive, market-leading data and live market signals.

- [Browse all jobs](/jobs/search)
- [Access help center](/help)
- [Explore our content](/blog)

![](https://cdn.metaintro.com/rs:fill:1200:800/q:30/plain/images/bridges/bridge-expand.1df895c6bd76d96f.png)

For job seekers

## Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

[Get Started Free](/signup)[Search matching jobs](/jobs/search)

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

[Return to navigation](#main-navigation)