---
title: "Technical Support… at Wavelynx – Broomfield, CO"
canonical: "https://www.metaintro.com/job/technical-support-representative-at-wavelynx-f09a29fb-7e83-5bf4-8c05-846352e0bc12"
language: "en"
author: "Metaintro"
---

[![Wavelynx logo](/api/company-logo?url=https%3A%2F%2Fcdn.prod.website-files.com%2F6a85d23ed8c35d077986615d%2F6a85d23ed8c35d07798663ca_Artboard%252037%25201.png&sig=ptyD17RpzWIJJnyCAZaxQdlaE_YTxw4sQjSLm_FhA4I)](/company/wavelynx)[Wavelynx](/company/wavelynx)
# Technical Support Representative at Wavelynx

Department: ProductSeniority in posting: Mid-level

Compensation · Listed in posting

$57,000 – $62,000/yr

**Setup**
: Hybrid

**Location**
: Broomfield, Colorado

**Type**
: Full-time

**Level**
: mid

**Posted**
: Sep 10, 2026

## Description

The Technical Support Representative provides customer support for Wavelynx access-control products, including readers, control panels, and integrations. The role handles phone, email, and chat inquiries; hardware and software troubleshooting; remote diagnostics; RMA processes; product installation and configuration guidance; API and firmware support; documentation; and customer and integrator training. It requires a mid-level technical support background, preferably in access control or security, along with CRM, ticketing, productivity, troubleshooting, communication, and analytical skills.

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