---
title: "Technical Support Senior Analyst at… – Bengaluru, India"
canonical: "https://www.metaintro.com/job/technical-support-senior-analyst-at-the-cigna-group-caae608b-ee41-5d73-ad15-fb9afdc9af0b"
language: "en"
author: "Metaintro"
---

[![The Cigna Group logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dthecignagroup.com%26sz%3D128)](/company/the-cigna-group)[The Cigna Group](/company/the-cigna-group)
# Technical Support Senior Analyst at The Cigna Group

Department: Technology

**Setup**
: Hybrid

**Location**
: Bengaluru, Karnataka

**Type**
: Full-time

**Level**
: senior

**Posted**
: Sep 27, 2026

## Description

The Technical Support Senior Analyst provides first-line and Level 2 application support for business-critical IBM i (AS400) applications, including incident and service request management, troubleshooting, batch processing support, monitoring, customer communication, documentation, and root cause analysis. The role operates in an Agile and ITIL-aligned environment and offers progression toward advanced IBM i, SQL, and application support expertise.

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