---
title: "Technical Support… at Jonas Software – Toronto, Canada"
canonical: "https://www.metaintro.com/job/technical-support-specialist-at-jonas-software-21246d07-8205-5c10-af87-c38bcfe4628a"
language: "en"
author: "Metaintro"
---

[![Jonas Software logo](/api/company-logo?url=https%3A%2F%2Fjonassoftware.com%2Fwp-content%2Fuploads%2F2020%2F02%2Fcropped-Jonas-Logo-ICO-180x180.png&sig=snlfIX2zmEpiz4mTg5kxg3gBmRq4iWxivNzKr5p92dA)](/company/jonas)[Jonas Software](/company/jonas)
# Technical Support Specialist at Jonas Software

LanguageEnglish
Français

Compensation · Listed in posting

CA$58,000 – CA$65,000/yr

**Setup**
: Hybrid

**Location**
: Toronto, Ontario

**Type**
: Full-time

**Level**
: mid

**Posted**
: Aug 19, 2026

## Description

Jonas Software is hiring two regular Technical Support Specialists for Volanté in Toronto on a hybrid schedule. The role serves as the first point of contact for customer technical issues, troubleshoots SaaS product and system problems, documents and escalates cases, monitors service-level commitments, and participates in product and support training. Candidates need at least two years of SaaS technical support or similar customer-facing experience, familiarity with ticketing systems, basic SQL and relational data knowledge, Linux and command-line skills, strong troubleshooting and communication abilities, and availability for rotating after-hours and public holidays. The expected base salary is $58,000–$65,000 CAD.

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