---
title: "Tier I Volvo Frontline Support… at Percepta – Mahwah, NJ"
canonical: "https://www.metaintro.com/job/tier-i-volvo-frontline-support-representative-at-percepta-b60f5fb5-e899-58db-a153-bb499c2d1cee"
language: "en"
author: "Metaintro"
---

[![Percepta logo](/api/company-logo?url=https%3A%2F%2Fpercepta.ai%2Fapple-touch-icon.png&sig=BXM304zEE1ekI9BW_yUMv6NOVLBWWsbjfqwLr7RS_Ho)](/company/percepta)[Percepta](/company/percepta)
# Tier I Volvo Frontline Support Representative at Percepta

Compensation

$21/hr

**Location**
: Mahwah, New Jersey

**Type**
: Full-time

**Level**
: entry

**Added to Metaintro**
: Aug 1, 2026

## Description

Percepta is hiring a full-time Volvo Tier 1 Frontline Support Representative to work onsite in Mahwah, New Jersey. The role coordinates towing and roadside assistance, handles inbound and outbound customer communications, resolves vehicle-related issues, documents interactions, and escalates complex matters. A high school diploma is required, while call center experience, roadside dispatching, and emergency response experience are preferred. The position pays $21.00 per hour and offers full-time 40-hour availability, flexible 6 a.m. to 9 p.m. scheduling, and benefits including health, dental, vision, life insurance, retirement, and paid time off.

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