---
title: "UCaaS Help Desk… at Vatic Outsourcing – Marietta, GA"
canonical: "https://www.metaintro.com/job/ucaas-help-desk-support-representative-at-vatic-outsourcing-ee2e7efc-5e40-50a2-8d0f-dcb17a64bdae"
language: "en"
author: "Metaintro"
---

[/company/vatic-outsourcing](/company/vatic-outsourcing)[Vatic Outsourcing](/company/vatic-outsourcing)
# UCaaS Help Desk Support Representative at Vatic Outsourcing

Department: CAMSeniority in posting: Mid-level

**Setup**
: Hybrid

**Location**
: Marietta, Georgia

**Type**
: Full-time

**Level**
: mid

**Posted**
: Sep 14, 2026

## Description

Vatic Outsourcing is hiring a full-time, mid-level UCaaS Help Desk Support Representative to provide client-facing support for Unified Communications as a Service platforms. The role resolves technical issues, performs system maintenance, manages MACD requests, supports user onboarding and training, and provides reporting. It requires a college degree and at least one year of telecommunications or UCaaS/Help Desk experience, with a 9:00 a.m. to 11:00 p.m. support window and a professional office environment.

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