---
title: "Workforce Management… at Conduent – Bengaluru, India"
canonical: "https://www.metaintro.com/job/workforce-management-traffic-analyst-at-conduent-940cf96a-d26e-5536-8d3c-e7e97b5cd476"
language: "en"
author: "Metaintro"
---

[![Conduent logo](/api/company-logo?url=https%3A%2F%2Fconduent.com%2Fapple-touch-icon.png&sig=4_0KHZPg75KrDoKQI9_J9wjDueIXoQTp99G8506CpE4)](/company/conduent)[Conduent](/company/conduent)
# Workforce Management Traffic Analyst at Conduent

Department: Client Support & Administration

**Setup**
: On-site

**Location**
: Bengaluru, Karnataka

**Level**
: not_specified

**Posted**
: Sep 24, 2026

## Description

The Traffic Analyst monitors contact center queue performance, capacity, schedule adherence, and intraday supply versus demand; updates forecasts; recommends staffing and overtime adjustments; supports real-time operations; and collaborates with workforce management and operations teams to meet service-level and financial targets. The role requires contact center experience, WFM real-time or intraday management experience preferred, spreadsheet and WFM platform skills, and a flexible schedule including evenings, weekends, and holidays.

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