---
title: "Customer Service Representative Jobs, Boston, MA | Metaintro"
canonical: "https://www.metaintro.com/jobs/customer-service-representative/locations/boston-ma"
language: "en"
author: "Metaintro"
data_as_of: "2026-11-05T05:00:12.254Z"
cite_as: "Metaintro job-market data. https://www.metaintro.com/jobs/customer-service-representative/locations/boston-ma"
data: ["https://www.metaintro.com/jobs/customer-service-representative/locations/boston-ma/data.json"]
---

Customer Service Representative market brief · Boston, MA

# Customer Service Representative Jobs in Boston, MA

217 customer service representative openings are live in the Boston, MA area from 55 employers, led by Dollar Tree, Walgreens, and Team Elite LLC. The middle half of posted salaries runs $33,280–$43,680 a year (median $40,000), from the 69% of listings that disclose pay. Entry-level roles are the largest group, at 71% of openings. 9% of listings accept remote work.

Data updated Nov 5, 2026

[Search live jobs](/jobs/search?q=Customer+Service+Representative+jobs+in+Boston%2C+MA)[Browse all Customer Service Representative markets](/jobs/customer-service-representative)

## Role and market snapshot

A quick read on demand before you open the live listings

**Tracked jobs**
: 217
: Live customer service representative openings currently tracked in the Boston market.

**Companies hiring**
: 55
: Distinct employers represented in this publishable market view.

**Median compensation**
: $40,000
: 69% of listings provide usable compensation data.

## Market analysis

Role-specific demand, level, employer, and compensation signals for this local market

Start with the level mix, then compare current demand, compensation coverage, and employer concentration before opening the live listings.

Level mix

### Career ladder

[Entry-level](/jobs/customer-service-representative/locations/boston-ma/entry-level)154 jobs

Mid-level3 jobs

Senior1 jobs

Boston's customer service representative market is led by entry-level openings, with 154 tracked roles at that rung.

30-day window

### Demand and salary

Current jobs

217

Hiring employers

55

Salary coverage

69%

Median experience

2.0 years

Within this market

### Employer tier lens

Startups & growing teams

168

28 companies · $33,800 median

Established employers

28

15 companies · $43,680 median

Top of market

8

5 companies · $50,000 median

Coverage-gated

### Salary distribution

P25

$33,280

P50

$40,000

P75

$43,680

P90

$48,272

Salary figures use annualized USD posted minimum compensation from listings in this market. An employer that posts the same pay on many listings counts once, and figures render only when enough distinct employers disclose pay.

Use Metaintro

### Turn this market signal into momentum

Move from aggregate demand to the live roles hiring in this market now.

- Open live customer service representative listings in Boston
- Compare the level mix before narrowing your search
- Use employer and compensation signals to prioritize outreach

[Search live jobs](/jobs/search?q=Customer+Service+Representative+jobs+in+Boston%2C+MA)[Get started free](/signup)

## Turn this market brief into a live search.

Use the signal

The best next step is opening the roles behind the aggregate: compare customer service representative opportunities in Boston, save the strongest fits, and keep the market signal close while you apply.

- 217 live roles tracked in this market.
- 55 employers represented in the current window.
- Market data refreshed Nov 5, 2026.

[Search live jobs](/jobs/search?q=Customer+Service+Representative+jobs+in+Boston%2C+MA)[Compare other markets](/jobs/customer-service-representative)

## A practical market plan for Customer Service Representative in Boston

Use this sequence to move from aggregate labor-market data to a focused application list.

1. 01Read the demand 217 customer service representative openings across 55 employers establish the current Boston opportunity set.
2. 02Choose the right rung Entry-level leads the derived level mix with 154 tracked openings.
3. 03Prioritize employers Dollar Tree is one of the most active visible employers, with 70 current openings in this market view.
4. 04Open the live roles 24 representative openings connect this brief to jobs you can review now.

With Metaintro

Keep market research, live opportunities, saved roles, and the evidence behind your applications moving in one focused loop.

## Where this market is hiring

Move from the Boston market view into active employers and representative customer service representative openings

Employer activity · 55 companies

### Who is hiring in this market

The most active visible employers, ordered by openings represented in the current market sample.

[![Dollar Tree logo](/api/company-logo?url=https%3A%2F%2Fdollartree.com%2Ffile%2Fv8569639453284500459%2Fgeneral%2FDollar-Tree-Icon-RGB-SM.png&sig=zVY7rHDKQ6OMj6ALgU5ncpPX8zOZTBz5UkjPD9U4Nb0) Dollar TreeStartups & growing teams70Open roles](/company/dollar-tree-3b9c34fe)[![Walgreens logo](/api/company-logo?url=https%3A%2F%2Fwww.walgreens.com%2Fapple-touch-icon.png&sig=k_Jm9nta9rpv9rnYAkASKgUH_A9EZxRsPfqCWmx5WsE) WalgreensStartups & growing teams39Open roles](/company/walgreens)
Team Elite LLCStartups & growing teams16Open roles
[FedExStartups & growing teams8Open roles](/company/fedex)
Boston Pie IncEmployer profile7Open roles
[![Hire Partnership logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.hirepartnership.com%2Fwp-content%2Fuploads%2F2021%2F08%2FJB-Square-200x200-1.png) Hire PartnershipEstablished employers5Open roles](/company/hire-partnership)
Savers / Value VillageStartups & growing teams4Open roles
[![TJX logo](/api/favicon-proxy?url=https%3A%2F%2Fwww.google.com%2Fs2%2Ffavicons%3Fdomain%3Dhomegoods.com%26sz%3D128) TJXStartups & growing teams4Open roles](/company/tjx)

Live opportunity sample · 24 of 217 matches

### Representative openings

Open a role to inspect the full requirements. Compensation appears only when the listing provides usable salary data.

[Travel Customer Service RepresentativeLive roleXperience Xscape TravelsBoston, Massachusetts](/job/travel-customer-service-representative-at-xperience-xscape-travels-5c7b4dcd-edb0-57e5-b501-1938743d9734)[Customer Service RepresentativeLive roleManufacturing IncWorcester, Massachusetts$41,600](/job/customer-service-representative-at-manufacturing-inc-5e1c6562-eb07-56cc-96d2-3b7496c393b0)[Customer Service AssociateEntry-levelWalgreensNashua, New Hampshire$31,200Posted Nov 3, 2026](/job/customer-service-associate-at-walgreens-3e9a6906-1b5c-5952-a136-2afd9c0c342f)[Customer Service AssociateEntry-levelWalgreensNashua, New Hampshire$31,200Posted Nov 3, 2026](/job/customer-service-associate-at-walgreens-663f4312-0e0d-5cda-87d8-187f9551e56e)[Customer Service Associate - TemporaryEntry-levelWalgreensQuincy, Massachusetts$34,320Posted Nov 3, 2026](/job/customer-service-associate-temporary-at-walgreens-f0c5b3d5-a39b-5bbe-9d65-791d58140b97)[Patient Customer Service Representative - CollectionsEntry-levelCognizantBoston, MassachusettsPosted Nov 3, 2026](/job/patient-customer-service-representative-collections-at-cognizant-a51f131d-68d2-5d6e-b54a-fae63220db2d)[Supervisor-Sales Call Center Customer ServiceMid-levelVerizonBoston, Massachusetts$72,500Posted Nov 2, 2026](/job/supervisor-sales-call-center-customer-service-at-cellco-partnership-db9e5386-6ff3-5dd0-8fc1-a18e799cc148)[Supervisor-Sales Call Center Customer ServiceMid-levelVerizonBoston, Massachusetts$72,500Posted Nov 2, 2026](/job/supervisor-sales-call-center-customer-service-at-cellco-partnership-154e009e-25fb-547f-ac12-045b942158f7)
#### More customer service representative openings in Boston

- [Supervisor-Sales Call Center Customer Service · Verizon](/job/supervisor-sales-call-center-customer-service-at-cellco-partnership-65390fcc-2836-5fd5-8508-24f7c7707e85)
- [Customer Service Representative · Copart](/job/customer-service-representative-at-copart-5b1df869-cb47-5ac9-a375-40f501e77fe1)
- [Customer Service Associate - Temporary · Walgreens](/job/customer-service-associate-temporary-at-walgreens-2a766166-89a9-5c69-badc-e803935f40b4)
- [Delivery Station Customer Service Associate, DSL · Amazon](/job/delivery-station-customer-service-associate-dsl-at-amazon-892e85f1-371b-5c08-bb81-a82d1f29515c)
- [Customer Service Representative · Team Elite LLC](/job/customer-service-representative-at-team-elite-llc-14d3dc61-93bb-5ae4-828a-68ea406b8b93)
- [Customer Service Representative · Team Elite LLC](/job/customer-service-representative-at-team-elite-llc-423de600-644d-5920-82a6-c7d295b231dd)
- [Customer Service Associate - Temporary · Walgreens](/job/customer-service-associate-temporary-at-walgreens-8ef91104-42dd-559a-94fb-f3dfc771dde8)
- [Work From Home Travel Customer Service Representative · Host agency](/job/work-from-home-travel-customer-service-representative-at-host-agency-64c241e4-dfc9-550f-9124-44ae89b48630)
- [Pharmacy Customer Service Associate · Walgreens](/job/pharmacy-customer-service-associate-at-walgreens-6ea74a5c-90ef-5780-97a0-129cfcc33db5)
- [Customer Service Representative – Travel Industry (Flexible Schedule) · Hjbtravels](/job/customer-service-representative-travel-industry-flexible-schedule-at-5e0b79d8-929a-506e-94b2-9f6e716c0687)
- [Patient Customer Service Representative - Collections · Cognizant](/job/patient-customer-service-representative-collections-at-cognizant-cf50306e-6b90-50a1-931c-b4676909adf9)
- [Call Center Representative - Brockton · Rockland Trust](/job/call-center-representative-brockton-at-rockland-trust-83cfa9fd-0079-5795-a16e-c5d9ef3fcb80)
- [Medical Call Center Representative · Fenway Health](/job/medical-call-center-representative-at-fenway-health-6d36e212-5ded-5209-9856-d141b4b46b83)
- [Outbound Call Center - $20/hr - hybrid/remote · Fallon Health](/job/outbound-call-center-20-hr-hybrid-remote-at-fallon-health-7063750c-9ca9-5519-a5f0-7355739a0709)
- [Pharmacy Customer Service Associate · Walgreens](/job/pharmacy-customer-service-associate-at-walgreens-a72f7a46-4513-5232-b27c-4389ad95a3a1)
- [Customer Service Associate - Temporary · Walgreens](/job/customer-service-associate-temporary-at-walgreens-aafeb9aa-ade3-5e04-a43b-35bfd6877e83)

[Explore all 217 matching jobs](/jobs/search?q=Customer+Service+Representative+jobs+in+Boston%2C+MA)

## Customer Service Representative jobs in Boston: what applicants need to know

Current answers for a difficult AI-era job search, grounded in this publishable role and location market view rather than generic career advice.

1. 01### How many customer service representative jobs are open in Boston? Metaintro tracks 217 live customer service representative openings from 55 employers in the Boston, MA area over the last 30 days.
2. 02### What do customer service representative jobs in Boston pay? The median posted salary is $40,000 a year. The middle half of posted salaries runs $33,280 to $43,680. Based on the 69% of current listings that disclose pay.
3. 03### Which experience level has the most customer service representative openings in Boston? Entry-level roles lead with 154 openings. Experience level is known for 73% of this market's listings.
4. 04### Which companies are hiring for customer service representative jobs in Boston? Dollar Tree, Walgreens, Team Elite LLC, and FedEx have the most open customer service representative roles here right now, out of 55 hiring employers.

## Continue with the next market signal

Compare nearby cities, adjacent roles, and publishable level views without leaving the live jobs cluster

Nearby cities

Compare Customer Service Representative demand around Boston.

[Providence, RI](/jobs/customer-service-representative/locations/providence-ri)[Manchester, NH](/jobs/customer-service-representative/locations/manchester-nh)[Springfield, MA](/jobs/customer-service-representative/locations/springfield-ma)[Bridgeport, CT](/jobs/customer-service-representative/locations/bridgeport-ct)[Albany, NY](/jobs/customer-service-representative/locations/albany-ny)[New York City, NY](/jobs/customer-service-representative/locations/new-york-city-ny)

Related roles

See adjacent role demand in the Boston market.

[Support Specialist](/jobs/support-specialist/locations/boston-ma)[Receptionist](/jobs/receptionist/locations/boston-ma)[Cashier](/jobs/cashier/locations/boston-ma)[All roles in Boston](/jobs/locations/boston-ma)

Level views

Narrow the market to experience levels with enough reliable data.

[Entry-level Customer Service Representative](/jobs/customer-service-representative/locations/boston-ma/entry-level)

Built for career movement

## Turn the Boston customer service representative market into your next move.

Use live demand, employer, level, and compensation signals to focus your customer service representative search where the market is active now.

[Search live jobs](/jobs/search?q=Customer+Service+Representative+jobs+in+Boston%2C+MA)[Get started free](/signup)

- MatchCompare live roles against your current evidence.
- PositionTurn proof projects into role-specific applications.
- ImproveUse market feedback to keep the skill plan current.

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