Acquired

“The team at Acquired has been a pleasure to work with—always responsive, supportive and efficient. Managing payments has become simpler, thanks to their insightful dashboard and user-friendly transaction search functionality, which is notably better than other platforms we’ve used. The combination of innovative technology and exceptional service has been beneficial for us.”

“Cockle Finance and Acquired both put the customer first and we have really noticed this personal touch when working with their team. They took the time to understand our key goals and suggested a tailored payments strategy that suited our business perfectly. The Acquired team are always on hand with any queries we have, and we can easily get in touch with them via direct messaging. With some other payment providers, you just don’t get that level of customer service.”

“Acquired’s platform allows us to view our gateway transactions in real-time and easily export and analyse this data through payments reports. This is hugely valuable for our business liquidity as it means we can to look at customer repayment trends and continually refine our collections strategy to improve success rates”

“Acquired have hit the ground running and solved several of our payment challenges in a very time sensitive situation. Without their efficiency and knowledge, we would not have been able to make such a smooth transition to new acquiring partners and payment methods. I have been really impressed by the Acquired team and look forward to working with them in the future as we look to further optimise our payment systems and deliver streamlined purchasing processes for our fans”

“With Acquired we have had zero drops in service compared with at least one a fortnight with our previous provider. We have also been able to add Apple Pay to the site , giving our customers a greater choice of payment methods, and we are now paying less fees per transaction.”

“My POC at Acquired, George, has been absolute brilliant and couldn’t have been more helpful. He’s worked with my developer and dug me out of a hole on more than one occasion.”

“Our partnership with DebtStream and Acquired has transformed the efficiency of multiple aspects of our operations, enabling us to deliver a more personalised, efficient customer journey while futureproofing our business for scalability.”

“The Acquired Hub has also been a game changer for us, providing a complete view of our transactions has been extremely valuable in order to offer a high level of customer service for our vendors and maximise revenue opportunities.”

“Our ongoing account management with Acquired since the integration was completed has also been excellent, we have a direct line of communication with them for any queries or questions we might have.”

“A member of the Acquired team would reply to any queries within 20 minutes via instant messaging, which was extremely useful.”

“The integration to Acquired was the fastest integration we have ever completed with a card processor.”

“We have particularly benefited from Acquired’s consultative approach to understanding our business, which meant we could build a payment strategy that best suited our business’ unique needs.”

“Yes we have benefited a lot from this approach.  It has allowed us to change the way we develop new products from the idea stage by including open and collaborative conversations about payments early on.”

“Having integrated with multiple 3rd party payment providers in the past I can say with confidence that Acquired has been the most supportive through onboarding and integration as well as with ongoing updates and changes. The Acquired team is knowledgeable in card payments and have been quick to support us should we have any questions about our existing payment solution or future products. It has been a pleasure to work with the Acquired team.”