Privacy Policy

Effective Date - May 28, 2024

Metaintro, Inc. (“Metaintro,” “we,” “our,” or “us”), respects your privacy and is committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from or about you or that you may provide when you visit our website or use our services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Which Services are Covered?

This Privacy Policy applies to data we collect through the following mechanisms, which are collectively referred to as the “Services”:

On the Metaintro.com website (our “Website”) or through a Metaintro mobile application.
Through email, SMS, chat or other online communications between you and Metaintro.
User interactions with a banner and/or link located on a third-party website, which links the user to the Website.

Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Use, which terms are incorporated herein by this reference.

1. KEY TERMS

We use certain defined terms that appear in this specific Privacy Policy:

Non-Personal Data
Personal Data
Special Categories of Personal Data

2. DATA WE COLLECT ABOUT YOU

A. Personal Data

As permitted by applicable law, we may collect, use, store, and transfer different kinds of Personal Data about you. We have grouped these into the following categories:

Identity Data - such as first name, maiden name, last name, resume/CV, Social Media profile, username, or similar identifier.
Contact Data - such as physical address, email address, social media address, telephone number, and any other contact information you provide to us.
Financial Data - such as payment card details. (Note: Payment methods are not collected by us directly, but by secure payment service providers.)
Transaction Data - such as details about payments to and from you, and details regarding the services that you have subscribed to or purchased through the Website.
Technical Data - such as Device IDs, your login data, access dates and times, browser type and version, device information, cookie data, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
Profile Data - such as your username and password, orders made by you, preferences, user-generated content, searches, prior submission information, feedback, and survey responses.
Usage Data - such as information about how you use our Website, products, and services.
Marketing and Communications Data - such as your preferences in receiving marketing from us and our third-parties and your communication preferences.

B. Non-Personal Data

We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose.

3. HOW DATA IS COLLECTED

Metaintro's generative AI product collects various types of data from users, including text input during career conversations, job search preferences, resume information, cover letters, and any provided resumes. Additionally, user interactions such as clicking on job opportunities, affiliate information, and product recommendations within the user's thread are tracked. Data is collected through the AI interface and during account creation.

We use different methods to collect Personal Data from and about you including, for example:

Direct Interaction with Us: You may give us your Identity Data, Contact Data, Financial Data, Profile Data, and other information by filling in forms or by corresponding with us by chat, phone, e-mail, or otherwise.
Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns.
Third Parties: We may receive Personal Data in the form of Technical Data and Usage Data about you from various third-parties such as analytics providers or advertising networks. Metaintro collaborates with third-party cloud service providers and data analytics platforms to improve product quality. User data is shared with these parties solely for performance enhancement, adhering to industry best practices and standards to protect user privacy.

4. HOW WE USE YOUR DATA

The collected data is utilized to enhance the AI's conversational abilities, offer personalized career advice, and provide relevant recommendations. Automated processes, including natural language processing, are employed to analyze and utilize the data effectively.

A. Use of Non-Personal Data

Where permitted by applicable law, we may use your Non-Personal Data for any purpose not prohibited by applicable law or inconsistent with this Privacy Policy.

B. Use of Personal Data

We will only use your Personal Data to provide the Services directly to you, except as otherwise described in this Privacy Policy or with your consent.

WHO WE SHARE YOUR DATA WITH

We require all third parties to respect the security of your Personal Data and to treat it in accordance with the law.

A. Personal Data

We may share Personal Data with the following parties:

Internal Parties
External Third-Parties

B. Non-Personal Data

Where permitted by applicable law, we may share your Non-Personal Data for any purpose not prohibited by applicable law or inconsistent with this Privacy Policy.

6. HOW LONG YOUR DATA WILL BE KEPT

Different retention periods apply for different types of Personal Data.

7. YOUR DATA SUBJECT ACCESS RIGHTS

We respect your privacy rights and provide you with reasonable access and rights to the Personal Data that you may have provided through your use of the Services, in accordance with applicable law. Users retain rights to access, correct, delete, or restrict the processing of their data. Requests for data deletion can be made to support@metaintro.com, and users can manage data usage preferences in their account settings.

A. Data Subject Rights

Depending on applicable law, you may have the following rights with respect to your Personal Data:

Right to Information
Right of Access
Right to Delete
Right of Rectification
Right to withdraw consent at any time
Right to opt out of sale/targeted advertising

B. Deleting Your Account

If you would like to delete your account, you can delete it directly from you settings, or send an email to admin@metaintro.com.

8. JURISDICTION SPECIFIC PRIVACY RIGHTS

In some regions, you have certain rights under applicable data protection laws.

9. MARKETING

We may use your Personal Data to send you information about the services provided by Metaintro, Inc..

10. COOKIES AND TRACKING TECHNOLOGIES

Metaintro and third parties may use cookies or similar tracking technologies to analyze trends, administer the Website, and gather demographic information.

11. DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. To safeguard user privacy and security, Metaintro implements access controls, and conducts regular security audits. User consent for data collection and usage is obtained at sign-up, and users can control their data usage preferences in their account settings. Users can request complete data deletion by contacting admin@metaintro.com.

12. LINKS TO THIRD-PARTY WEBSITES AND SOCIAL MEDIA FEATURES

Our Website may contain links to third-party services and offer social media features.

13. QUESTIONS OR COMPLAINTS

If you have a complaint or any questions or requests regarding your Personal Data, please email us at admin@metaintro.com.

14. CHANGES TO THIS PRIVACY POLICY

Users will be notified of any privacy policy changes via email and through in-app notifications upon logging in. Users can either consent to policy changes or opt-out by contacting support@metaintro.com or deleting their account.

15. MINORS AND CHILDREN

Our Services and the Websites are not intended for use by persons under the age of 18 years. Metaintro does not knowingly collect or solicit Personal Data from anyone under the age of 18 or knowingly allow such persons to register to use our Website. In the event that we learn that we have collected Personal Data of a child under the age of 18, we will delete that data to the extent required by applicable law as quickly as possible. If you believe that we might have any Personal Data from or about a child under 18, please contact us at admin@metaintro.com.

Data Collection for Generative AI Product: