Availity

““Everyone benefits from cleaner data. For us, it reduces rework. For providers, it improves analytics and revenue cycle times, helping them get paid faster. With the right edits, all parties can win.””

“As a result of our work with Availity, our 1.6 million Government Programs members have increased access to their clinical data. This can help them make better decisions about their health [and] reduce the administrative burden for providers and HCSC.”

“Availity does a remarkable job customizing our reporting benchmarks, so we can track and trend issues all the way down to our unsolicited rejections.”

“Our Availity representative created custom weekly and monthly reporting for us, and it is spot on,”

“(Advanced Real-time Claim Status) has produced faster insurance collections, reduced accounts receivable aging, and decreased days in accounts receivable. It has incrementally reduced the need for staffing that previously handled this workload manually and the associated expenses”

“We are thrilled with our success in partnering with Availity to reduce claim errors, lower costs, and improve attachment capabilities. As we continue to look for improvements in our revenue cycle, we look forward to working with Availity to adopt additional solutions and recommended processes.”

““Availity’s dedicated client managers and their client onboarding process made us feel comfortable that they knew what they were doing, especially with the enrollment process,” the director said.”

““We didn’t feel like we would have to manage anything on our own.””

“We heard from one provider who said the Availity edits they are seeing have been very helpful. They’ve allowed them to catch and fix errors quickly versus managing a claim denial that could take weeks. They thanked us for this effort.”

“We were thrilled Availity was able to accommodate this request”

“Availity’s RTE feature has been a game changer for us following the cybersecurity incident. The automation of eligibility checks has dramatically reduced our error rate from 8.29% to 1.45% and cut our financial impact from errors to $3.5 million. This has significantly improved our revenue cycle management and boosted our confidence in claim submissions. With Availity’s dedication and focus on the situation at hand they helped get us right back to normal volumes. We couldn’t have done it without them!”

““After factoring in many of the unique variables of the last year, we determined that the new user interface reduced dental provider calls by 11%,””

““Delivering eligibility results at the procedure code level gave providers much more trust in the information, and the revised design also made a huge difference.””

““In just eight months, we’ve seen $75,000 in call-volume savings, which we expect to increase as data normalizes.””

““We can see on our dashboard right away which cases we have started and if they are in review, pending, or denied. It is nice to see everything in one view.””

““Availity’s connections to both utilization management systems means that providers only have to go to one place, Essentials [the Portal], to find out if an authorization is required, to submit it with the required medical documentation, and to use the dashboard to check the status of the authorization— no matter who reviewed it.””