Benepass

““Benepass runs itself. It’s very simple, and when we reach out when we have questions or get tripped up, we get immediate responses.””

““We see that everybody has very different interests and needs,” Rachel said. “People are at different places in their lives and need different sets of benefits, so we really strive to create a catalog where people can self-service and pull from the budget to spend on the things that make the most sense to them.””

““Managing benefits for a global organization is extremely tedious,” Rachel said. “There are so many moving pieces between all of the integrations and eligibility files and movements of team members coming in and out of eligibility. There’s so much going on that if we can do anything to make it less administratively burdensome, we have to take it. Finding a vendor that’s global so we can have one vendor instead of two or three was important.””

““It was not only time-consuming to just try to get a current picture of what was going on, but also there was so much time being spent messaging the vendor and following up with the vendor and looking through errors and trying to get those fixed. It was difficult to work with the vendor and get responses in a timely fashion,” Rachel said. “It was too much time to be spending on a benefit like this.””

““If we wanted to look at something a different way or if we had a question from our executive or wanted to create a new audit, it was very difficult to even get a column added or fields aggregated,” said Rachel Mulvihill, Senior Director of Total Rewards and People Operations. “You would basically have to open up a ticket and wait for them to get back to you.””

““We were paying a high price tag, and we were getting really poor service. That’s when we started looking around for alternatives.””

““The thing about benefits that I really like is that you have this ability every year to tweak your benefit offerings, and a lot of the benefits have a significant impact on our team members’ lives. The amount of impact I see from some of our benefits vs. all of our cash compensation can sometimes be pretty outsized if you get the benefits piece right.””

““Benepass helps bring pre-tax benefits to team members in a very easy way and provides resources that are easy to understand. They are really excellent partners in thinking about benefits design.””

““We’ve invested that same amount of time into thinking more strategically around our benefits and how we can approach our plans as On continues to grow,””

““The Benepass digital card is great. You just put it in your Google wallet or Apple wallet, and whether you’re buying a bus ticket or you’re tapping out of a garage, you’re good to go.””

““Benepass helps us provide individuals with the ability to set funds aside or use funds to gain access to care,””

““The Benepass team demonstrated flexibility and knowledge of the space,””

““We were looking for a solution that would effectively integrate with our payroll system, minimize manual work, and allow us to answer questions about how to use the benefits versus figuring out how to get data from one system to another,””

““Benepass brings a high level of partnership that helps you understand how you bring pre-tax benefits online for your team members, how you position them, and how you can make sure that team members are using them to the fullest.””

““The value we’ve gotten is a true partnership. It didn’t stop at signing the contract. It’s been an evolving relationship from implementation through day-to-day support. As the only benefits leader on the team, having a partner I can grow with has been critical.””

“"Both on the admin side and what the employee is seeing, Benepass is so much cleaner and the process is much more simplified."”

“"Workday implementation was an absolute must. We had a manual process with a previous provider. Having this integration made this seamless for us and our payroll friends and allowed us to have confidence."”

“"To partner with Benepass and have them say, ‘Yes, we can do it. Here are the options for how we can do it, and they’ll be compliant,’ was absolutely the major selling point for us."”