CloudZero

““Being able to clean up years of missed tagging was super appealing,” Ed said of the cost allocation process. “It was kind of addicting. I got in a rhythm of reviewing our unallocated spend, figuring out who was responsible for it, and adding it to the appropriate squad/tribe Dimensions.””

““We had started to get pushback from finance,” said Ed Boorn, a technical product manager in charge of platform integrations and cloud economics at Wise. “Lots of ‘Why’ questions that we were having trouble answering, such as ‘Why is x service costing more?’ ‘Why is this month’s AWS invoice so high?’ Questions we were spending a lot of time to answer not very well.””

“We’re definitely more cost-cognizant in everything we do,”  said Adam.  “CloudZero has helped us take a more standardized approach across our product lines. When one engineering team finds a more cost-effective solution, we ask ourselves if we can use that as a standard across the enterprise. Our culture has changed quite a bit, and it’s saved us quite a bit of money.”

“Managing AWS spend could be a full-time job,” said Adam, “with CloudZero, I’ve cut down 90% of the time I used to spend managing cost.”

“By combining the best functionality of multiple different software solutions, we’ve built the leading email product. CloudZero has helped us achieve this while ensuring that 100% of our spend is being invested in delivering cutting-edge features to our customers.”

“Our leadership team isn’t interested in knowing how much we’re spending on EC2 and RDS. They want to know about how much it costs to deliver each of our products and how those numbers are changing over time. CloudZero gives them a great window into that,”

“The level of support and engagement we get from the CloudZero team has been great. It helps us focus on the right areas and gives us access to experts when we need it, which saves us time and sets us in the right direction,”

“As you retire older products and introduce cutting edge products, you need to have a careful balance, because you’re going to have dual costs. We’ve been able to shift products up from physical data centers to the cloud, while still saving money on what otherwise probably would have been astronomical spend,”

“CloudZero truly gives us a heartbeat of our spend at all times.”

““It’s a visibility platform with great insights into opportunities for cost savings,” he said. “It makes it simpler to digest how you’re spending in the cloud, and how to optimize.””

““The fact that CloudZero so effectively prioritized ROSA support was really impressive,” Gray said.”

““CloudZero gives us the visibility we need to manage our costs in the cloud,” Tyler said. “It’s the first time we’ve had everyone in the organization on the same page about cloud costs.””

““We’d been losing money to that client for a long time, we just didn’t know it,” Tyler said. “At renewal, this knowledge empowered us to have a fact-based conversation about adjusting the contract. Either we need to put caps on that feature usage, or we just need them to pay us more. It also informs pricing for new clients we expect to use those features heavily.””

““Before, finance was asking me how we were trending,” he said. “Now, they have that higher-level data, and they can ask me deeper questions about specific areas that might prompt our engineers to investigate.””

““That’s the kind of thing CloudZero is great at,” Tyler said. “Consistent, easy-to-execute optimizations. It doesn’t take much on our end, and the more we do it, the more we can reinvest in value-add engineering initiatives.””

““The FAM is fantastic,” he said. “It’s great to have somebody external to the business question things we think we know about. It’s a huge differentiator for CloudZero.””

““This is the first time we’ve gotten buy-in across all technical teams,” he said. “It’s not that engineers don’t want to manage their own costs, it’s that they need data fast and accurate enough to make it possible. That’s what CloudZero gives us.””

““During the month of the POV, CloudZero found an anomaly that was an incredibly quick detect-and-change,” Tyler said. “It alone paid for the platform for a year. The return on investment was so significant, I could go to my CFO, show him the savings, and say, ‘This is something we need to do.’””

“CloudZero has driven overall business efficiency,” Anh said. “Our finance team is very happy. We’re serving more customers, and our cost to serve those customers is steadily decreasing. Of all the products I’ve used, and I’ve used a lot, CloudZero is probably the best. They’re very responsive and supportive.”

“Throughout the process, CloudZero has been very responsive,” Anh said. “It never felt like they were just selling me. They clearly wanted to partner with SonicWall to help us get as much value out of the platform as possible.”

““The value from our existing tools left more to be desired,” said Martin Loewinger, Vice President of Cloud Engineering. “We had the same issue with the EDP, so we ultimately went back to tracking AWS services manually. Our costs were stable for about a year, but when they started to go up, we knew that manual tracking wasn’t going to cut it.””

““By the next day, we had the data we needed. We had known the overall cost, but now it was broken up by services, groups, customers, etc.””

““We’re doing a better job of dividing up financial information by individual products. We build cost centers in CloudZero, which makes it simpler to tell finance, ‘Here you go, now you have a better picture of where and how.’””

““That information allowed us to work with our product marketing team on how to continue to package our products in a way that so our customers always receive maximum value, while also supporting our business model. It has also helped us make earlier-stage development decisions to support strong cloud economics.””

““Having CloudZero really helps us understand cost per customer,” Py said. “In turn, that lets us understand multiple segments of customers, including their size and the markets they’re in. When we have information around our customer base, it lets us understand pricing, improve our margins, manage EBITDA, and optimize our business as a whole.””