DrFirst Inc.

““Partnering with DrFirst has been a game-changer for my busy clinical practice,””

“At Magnolia Regional, we believe that improving medication access will improve patient adherence and outcomes. Putting patients' out-of-pocket cost information in front of clinicians at the point of prescribing provides the opportunity to prevent a common barrier that we are largely oblivious to because patients are often reluctant to share concerns over cost-of-care. Enabling providers to initiate that conversation promotes better rapport, cost-effectiveness, and may ultimately save lives.”

““Our local efforts to better manage the CHF population involved developing a Nurse Navigator program that sought to make our care more patient-centered and more equitable. Through our partnership with DrFirst, we’ve been able to go beyond that in ways that I never imagined possible at the outset. I believe that because of this collaboration, our care for this population is safer, more equitable, more effective, more efficient —really all the ways that we measure quality in healthcare.””

““From my experience as a Nurse Navigator, I know patients want to improve their health and well-being, but they don’t understand why medication compliance is so vital to their health," said Brooke Brown, R.N., Nurse Navigator at Magnolia Regional Health Center. "The Nurse Navigator program, in partnership with DrFirst, has been a great strategy for connecting with this patient population to help them understand the ‘why’ behind what we do. I am thankful to have been a part of this journey so I can see the astounding difference it is making in our community.””

““With clinical-grade AI, we saw a 14% gain in our throughput, and our sig accuracy is at 93%. I have been doing this [work] going on six years, and if you would have told me six years ago we would have 93% accuracy from a database for home medications, I would have probably looked at you like you were a little bit nuts.””

““We are spending less time reconciling medication histories manually while improving patient safety and outcomes,” said Sulfridge. “This is especially helpful during the COVID-19 pandemic, when we are trying to minimize any additional patient risks and protect staff from unnecessary face-to-face exposure.””

“DrFirst did a really good job of identifying and onboarding the local pharmacies in our area that filled the majority of our patient prescriptions. We’re now seeing substantially more prescription fills than we saw from our previous vendor, and a lot of those are high-risk meds for patients over 65. We’re getting very close to what I call ‘the holy grail’ of medication history where every prescription fill record is at our fingertips.”

“This has been a serious improvement from our previous medication history vendor. It’s more data, it’s better data, and it’s a lot faster to import,” said Thomas Pickering, PharmD, Administrative Coordinator, Transitions of Care. “Part of my job at Cone Health is leading and mentoring pharmacy technicians who gather medication histories. It’s a hectic and difficult job, so providing any tools that help them do their job better is something that I take very seriously.”

““I really could not imagine going back to our previous workflow [without clinical-grade AI]. It’s been very helpful. ””