EdgeTier
AI-Powered Contact Centre Analytics Software
EdgeTier is an all-in-one Customer Conversation Intelligence Platform that analyses 100% of support conversations to deliver actionable insights, benefiting your entire business.
Is EdgeTier hiring?
As of October 8, 2026, EdgeTier has no open roles in the job sources Metaintro tracks.
Customers
All 9 companies EdgeTier names as customers.
Customers hiring now3
- Codere50 open roles
- Kaizen22 open roles
- CarTrawler13 open roles
Case studies6
- Berlin Brands Group
- Abercrombie & Fitch Co.
- PowerPlay
- TUI
- Electric Ireland
- Novibet
AI launches and partners
What EdgeTier has launched and who it works with on AI.
- LaunchCoachCoach uses AI-assisted analysis of every interaction to spot agent behaviour trends and identify coaching opportunities.
- LaunchExplore AI-powered contact reason taggingExplore provides AI-powered contact reason tagging, multi-conversation theme summaries, and sentiment analysis.
- LaunchExploreEdgeTier’s AI analyses conversations in real time to detect trends, improve performance, and act on voice-of-customer data.
- LaunchAsk SpotlightAsk Spotlight turns contact centre data into a conversation using agentic AI built into EdgeTier and contact history.
Interviews
How EdgeTier describes its hiring process.
“Whilst each role is unique, our hiring process usually follows the same format.”
Skills they ask for
Most frequent across open postings.
Tech stack
- CMS
- WordPress
- HubSpot CMS
- Analytics
- Google Analytics 4
- Google Tag Manager
- Marketing
- HubSpot
- Hosting
- DigitalOcean
- Libraries
- Font Awesome
- Security
- Usercentrics
Company facts
- Headquarters
- Pearse St, IE
- Industry
- AI-Powered Contact Centre Analytics Software
- Sector (NAICS)
- Information
- Website
- edgetier.com
- Careers
- edgetier.com/careers
Questions about EdgeTier
- Is EdgeTier hiring?
- As of October 8, 2026, EdgeTier has no open roles in the job sources Metaintro tracks.
- What is the interview process at EdgeTier?
- EdgeTier describes it this way: “Whilst each role is unique, our hiring process usually follows the same format.”
- Who are EdgeTier's customers?
- EdgeTier names 9 customers, including Codere, Kaizen, CarTrawler, Berlin Brands Group, and Abercrombie & Fitch Co..