Famoco

“There are many hardware providers in the market, but what truly sets Famoco apart is that they are not just a device company. They combine reliable hardware with outstanding service, support, security, and partnership. That combination is critical for companies looking to successfully deploy and manage business-critical applications.”

“The biggest challenge at the beginning was changing habits. However, whether it’s our internal teams or field operators, we would never go back to our former processes. The solution is now fully embedded in CGP’s daily workflows. (…) Remote device management and strictly professional use of the terminals have significantly improved the way we work.”

“We were searching for a solution with secure mobile devices able to print & scan bus tickets. Famoco was the perfect go-to-market answer to give a better user experience to UTB customers.”

“The ability to deploy our application at scale through a fully remotely managed platform has changed everything for us.”

“The first implementation on one of our customer’s operations was very smooth and done fully remote, without the need for our team to go to the location where the operation was being deployed.”

“All the merchants using the solution are very happy with it. It is a real pleasure to work with Famoco. We have built a genuine relationship based on trust, which is extremely important to us. (…) From Tahiti, it can be difficult to stand out by offering agile solutions. Famoco has enabled us to do just that.”

“The deployment was fast and straightforward, with no major challenges. Implementation was smooth, and we were able to roll it out quickly to customers.”

“Our main goal is to comply with regulations while providing an easy and intuitive solution that even non-tech-savvy users can navigate effortlessly. Both our customers and the Proresult team are very satisfied.”

“Famoco is the guarantee of a professional device that is reliable, efficient, secure, and easy to manage.”

“L’un de nos clients nous appelait tous les 10 jours pour des soucis avec de simples scanners (douchette). Depuis que nous les avons remplacés par des FX325, nous n’avons plus aucun appel du client. (…) Les responsables d’exploitations sont très satisfaits de la solution, et demandent très régulièrement d’inclure d’autres cas d’usages.”

“Famoco listened to our specific problems and was able to integrate features in the latest generation of its product that are not found in more mainstream products. The sales team trusted us by providing us with equipment that allowed us to test our tracking software on their newest models before they were even released. Famoco is a precious partner in the success of our adventure.”

“Le soulagement obtenu grâce aux solutions est vraiment important. Quand on nous a fourni l’outil, au début on était réticent, mais après on s’est rendu compte que ça nous facilitait tellement la vie qu’on l’a adopté.”

“One of our customers used to call us every 10 days because of issues with basic handheld scanners. Since we replaced them with FX325 devices, we haven’t received a single support call from that customer. (…) Plantation managers are very satisfied with the solution and regularly ask us to expand it to additional use cases.”

“Since we started using Famoco, we have benefited from better support in deploying devices and assisting users, with a strong local presence. This availability brings real fluidity to the relationship and allows us to move forward quickly. The product is stable, robust, and secure”

“The solutions have made a huge difference to our daily work. When we were first given the device, we were hesitant, but we soon realized how much easier it made our lives, and we fully embraced it.”

“The Famoco MDM helps us tremendously when we need to install an application and make changes to the settings of an entire fleet of PX400, since they are remotely controllable. Thanks to the Famoco solution, we can be more efficient. In addition, the platform is well organized and the support team meets our needs perfectly.”

“In 5 years, we have equipped nearly 30,000 professionals who help dependent people at home or in institutions with professional mobile solutions. These solutions allow them to have all the data (planning, care file, …) in the field and to transmit activity data in real-time. The partnership with Famoco allows us to propose a secure offer dedicated to professional use. Each terminal is guaranteed for 2 years against any damage, which simplifies the management of each organization’s fleet.”

“Whether it’s Famoco’s devices or services such as the Famoco Connect connectivity solution, we are very satisfied with our choice. From a technical standpoint, the MDM brings real time savings and greater convenience to our teams.”

“Famoco, c’est la garantie d’un appareil professionnel fiable, performant, sécurisé et simple à utiliser.”

“Famoco a été à l’écoute de nos problématiques spécifiques et a pu intégrer dans la dernière génération de son produit des fonctionnalités qu’on ne trouve pas dans les produits plus grand public. L’équipe commerciale nous a fait confiance en nous mettant à disposition des équipements nous permettant de tester notre logiciel de tracking sur leurs nouveaux modèles avant même leur commercialisation. Famoco est un partenaire précieux dans la réussite de notre aventure.”

“Depuis que nous utilisons Famoco, nous avons une meilleure assistance dans la mise en œuvre des devices et dans l’accompagnement des utilisateurs, avec une présence locale forte. Cette disponibilité apporte une vraie fluidité dans la relation et permet d’avancer rapidement sur les sujets. Le produit est stable, robuste et sécurisé.”

“En 5 ans, nous avons équipé près de 30.000 professionnels qui aident des personnes dépendantes à Domicile ou en Établissement de solutions mobiles professionnelles. Ces solutions leurs permettent de disposer de toutes les données (planning, dossier de soin, …) sur le terrain et de transmettre en temps réel les données d’activité. Le partenariat avec Famoco nous permet de proposer une offre sécurisée dédié à l’usage professionnel. Chaque terminal est garanti 2 ans tout dommage, ce qui simplifie la gestion de la flotte de chaque structure.”

“La MDM de Famoco nous aide énormément au moment d’installer une application et faire des changements sur les réglages de l’ensemble d’une flotte de PX400, puisque qu’ils sont contrôlables à distance. Grâce à la solution Famoco, nous pouvons être plus efficaces. De plus, la plateforme est bien organisée et l’équipe support répond parfaitement à nos besoins.”

“Qu’il s’agisse des terminaux Famoco ou de services tels que la solution de connectivité Famoco Connect, nous sommes pleinement satisfaits de notre choix. Sur le plan technique, la MDM apporte un gain de temps réel et un confort pour nos équipes.”

“Pour INCERT, le principal avantage réside dans le terminal et sa simplicité d’utilisation, qui permettent une intégration fluide avec notre solution. Même des utilisateurs non spécialisés peuvent prendre le système en main facilement, sans qu’aucune expertise technique particulière ne soit nécessaire pour utiliser le terminal ou les couches logicielles qui l’accompagnent.”