Gradient Labs
Financial Services
We're building Al Agents that provide superhuman quality and specialist support. Our next frontier is to drive its expertise beyond customer service, into the complex world of high-risk back office processes.
Hiring now
Is Gradient Labs hiring?
Yes. As of November 11, 2026, Gradient Labs has 8 open roles on Metaintro. 5 were posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
- Events Marketing ManagerMarketingNew York, NY +1 · Hybrid · $100K – $145K/yrNew York, NY +1Hybrid$100K – $145K/yr8d ago
- Executive Assistant to the FounderAdmin/Executive AssistantNew York, NY · Hybrid · $65K – $70K/yrNew York, NYHybrid$65K – $70K/yr8d ago
- Sales Development RepresentativeSalesNew York, NY · On-site · $55K/yrNew York, NYOn-site$55K/yr10d ago
- Director of Client GrowthBusiness DevelopmentNew York, NY · Hybrid · $150K – $175K/yrNew York, NYHybrid$150K – $175K/yrOct 5, 2026
- Enterprise Account ExecutiveSalesLondon, UK · HybridLondon, UKHybrid—Sep 22, 2026
- Enterprise Account ExecutiveSalesNew York, NY · Hybrid · $140K – $160K/yrNew York, NYHybrid$140K – $160K/yrSep 4, 2026
- Experiential/Senior Experiential DesignerDesignNew York, NY · Hybrid · $70K – $110K/yrNew York, NYHybrid$70K – $110K/yrAug 7, 2026
- IRL Production InternshipEvent ManagementNew York, NY · On-site · $1.5K/moNew York, NYOn-site$1.5K/moAug 7, 2026
Hiring pattern
How fast Gradient Labs is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
How roles are set upShare of open roles
Customers
All 14 companies Gradient Labs names as customers.
What their customers say
Quotes from people at Gradient Labs's customers.
“Gradient Labs’ AI solution delivered impressive results with minimal effort on our part. The proof of concept made the decision clear, and the rollout was seamless. Seeing such a high CSAT (80%) and resolution rate (52%) validated our choice.”
“Otto, Gradient Labs’ AI agent, has been a game-changer for us. With a 98% CSAT, it delivers superb customer experiences. We especially value how closely Otto matches our tone of voice, ensuring interactions feel seamless and personal. We’re excited to continue integrating further, in particular, we look forward to Otto helping us manage fraud and financial crime alerts more efficiently.”
AI launches and partners
What Gradient Labs has launched and who it works with on AI.
- LaunchOutbound AIThe outbound agent has a clear goal and knows what information it needs to achieve it.
- LaunchAI-powered collections callsGradient Labs provides AI-powered collections calls.
- LaunchAI agent for lendingThe AI agent knows borrowers’ balances, payment histories, and available repayment options before it dials.
- LaunchEdit with AIUsers can use Claude, Codex or any other AI agent they already work with to draft procedures and test cases.
Interviews
How Gradient Labs describes its hiring process.
“Our interview process is designed to be thorough yet efficient.”
Skills they ask for
Most frequent across open postings.
Most requested skills
- Communication
- AI agents
- Pipeline generation
- HubSpot
Tech stack
- CMS
- HubSpot CMS
- Analytics
- Google Analytics 4
- Google Tag Manager
- Marketing
- HubSpot
Company facts
- Industry
- Financial Services
- Sector (NAICS)
- Information
- Peer
- Muthoot Fincorp
- Website
- gradient-labs.ai
Roles by location
Where Gradient Labs is hiring. Pick a city to see its roles.
Similar companies
Companies in the same industry as Gradient Labs that are hiring now.
Questions about Gradient Labs
- Is Gradient Labs hiring?
- Yes. As of November 11, 2026, Gradient Labs has 8 open roles on Metaintro. 5 were posted in the last 30 days. The most are in Sales (3), Admin/Executive Assistant (1), and Business Development (1).
- Where is Gradient Labs hiring?
- Gradient Labs is hiring in New York, London, and London Borough of Barnet, with the most open roles in New York.
- Does Gradient Labs offer remote or hybrid work?
- 60% of open roles are hybrid and 24% are remote.
- What is the interview process at Gradient Labs?
- Gradient Labs describes it this way: “Our interview process is designed to be thorough yet efficient.”
- Who are Gradient Labs's customers?
- Gradient Labs names 14 customers, including Wise, Rho, Morse, Plum, and Yonder.