Hamming AI

“The proactive discovery is probably the number one most useful thing. We want issues raised through Hamming.”

“Amazing team, incredible development velocity, and a truly great product! Hamming was the clear winner among the handful of vendors we trialed to support our production observability and reliability as we scale voice agents in healthcare.”

“Best platform we have tried so far!”

“The proactive discovery is probably the number one most useful thing. We want issues to be raised either internally with our existing analytics and fallback mechanisms or through Hamming.”

“Hamming saved us a lot of headaches. We caught a critical bug. The agent was saying 'I booked your appointment' but didn't actually book it. We killed it before any customer saw it.”

“Blown away by the progress Hamming has made. Excellent voice eval platform.”

“Participant engagement is critical in clinical trials. Hamming's call analytics helped us identify areas where Grace was falling short, allowing us to improve faster than we imagined.”

“After trying many, this is by far the strongest evaluation platform for voice agents.”

“Our old testing vendor told us our voice agents were passing. Our customers and our own ears told us otherwise. Hamming closed that gap. It surfaced real failures the other tool couldn't see, precise enough that we could isolate and fix them fast. Hamming is now our exclusive regression-testing gate for every new agent we build, and part of our core product experience.”

“Thanks to the team at Hamming AI, who make the voice agent testing system which I used. If you haven't built a system like this, you really can't imagine how painful it is to test.”

“The highest utility comes when you're increasing test call volume on an account - that's when it becomes unsustainable. We want one source that proactively raises issues, and Hamming is one of those sources. With the MCP, we can stand up mirror Hamming agents and all of the infrastructure, so this config isn't scaling linearly with engineering as well.”

“How do we stand up the mirror Hamming agents and all of the infrastructure so that not only are we saving time for our customer success folks, but this config is not scaling linearly with engineering as well?”

“X percent of calls are failing in insurance because we're getting stuck at this piece of the call, either because both parties didn't have a particular context that needs to be provided early going in.”

“We go to our customers knowing what will work and what won't, not hoping. That's a big difference in how fast we can move.”

“Hamming's responsiveness and support feel like an extension of our engineering team.”

“For us, unit tests are Hamming tests. Every time we talk about a new agent, everyone already knows: step two is Hamming.”

““We get new features so quickly, you guys are building things on the fly. All the features we ask for, they turn around in one or two weeks. Looking back, we made the right decision. We're really happy.””

““Yesterday was amazing. Today it's just expected.””

““We were testing for a customer under high pressure for background noise. Then we saw a Hamming background noise feature we didn't notice before. Maybe it was released last week. We used it, and it was awesome.””

“In healthcare, you can't afford to guess whether your AI is working correctly. Hamming gives us the confidence to scale Grace knowing every interaction is tested and monitored. Our partners trust us because we can prove our quality, not just claim it.”

“Hamming gives us incredible peace of mind. We can confidently test and monitor all of Grace's phone calls for patient safety and quality of care.”

““I would definitely recommend Hamming to anyone that builds voice agents, especially if they do a lot of volume. It speeds up the rate of builds because testing is what makes agents feel more natural than robotic to customers. The better and faster the testing, the more rockets you can launch quickly - and feel good that they won't blow up.””

““Hamming saved us a lot of headaches. We caught a critical bug - the agent was saying 'I booked your appointment' but didn't actually book it. That's the kind of silent failure that destroys trust. We killed it before any customer saw it.””

“It's been such a relief to be able to start shifting a lot of this stuff off our plates so we can go focus on more of the interesting problems.”

“I find talking to the agents completely socially exhausting. The platform offers all of these different personas that the team is not able to replicate. We want to make sure that our diverse customer base is represented in the agents themselves.”