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hotelkit GmbH

Hotellerie

hotelkit is the central platform that digitizes and simplifies all operational processes in hotels. The award-winning all-in-one hotel operations software covers the three core areas of team collaboration, digital housekeeping, and facility management, ensuring smooth workflows across the entire operation. Hotel teams can use the platform to manage all tasks, workflows, and information in a structured way, centrally store SOPs and knowledge, and communicate seamlessly—independent of time and place, via app or desktop. The result: transparent communication, more efficient collaboration, and a noticeably easier workday. Collaboration Features more in detail: With hotelkit Collaboration, core processes such as shift handovers, repair orders, or tasks are structured and documented transparently. SOPs can be clearly communicated and made accessible to everyone via the digital handbook. Workflows are handled more efficiently and quickly. Features such as checklists, inspections, and walkthroughs make teamwork easier and foster greater transparency. This saves time, provides a clear overview of all processes, and ensures resources are used to their full potential. Housekeeping more in detail: With hotelkit Housekeeping, cleaning processes are digitally planned and documented in real time. Daily planning can be made automatically or via drag-and-drop, digital checklists ensure quality, and PMS integration enables seamless communication with the front desk. Lost & Found items and minibar stocks are also managed with ease. Dashboards and reports provide transparency and support optimal use of resources – for efficient operations and a motivated housekeeping team. Facility Management more in detail: With hotelkit Facility Management, repairs, maintenance, and asset management are digitally organized and documented transparently. Preventive maintenance can be scheduled with just a few clicks, while all equipment information—from manuals and warranties to usage data—is available centrally at any time. Repair orders can be reported on the go, enriched with photos, and prioritized by urgency. Real-time updates and automated progress tracking ensure that your technical team always stays on top of things. Dashboards and reports provide full visibility into all activities, help identify recurring issues early, and enable more efficient staff planning. The result: fewer breakdowns, optimized processes, and a smoothly running hotel operation. Knowledge AI more in detail: With hotelkit Knowledge AI, the documented knowledge within the digital handbook becomes instantly accessible and intelligently connected. The AI assistant draws on stored SOPs, standards, and internal processes to provide precise, context-based answers in seconds. Team members can ask questions just like in a chat and immediately receive the relevant information they need. This reduces search time, minimizes misunderstandings, and supports faster onboarding of new employees. Knowledge AI ensures that operational know-how is always available, improves process reliability, and helps teams work more efficiently throughout the day.

Is hotelkit GmbH hiring?

As of October 9, 2026, hotelkit GmbH has no open roles in the job sources Metaintro tracks.

Open roles

Newest first. Pay shown when the posting lists it.

Customers

All 29 companies hotelkit GmbH names as customers.

Customers hiring now1

Case studies22

  • Dorint Hotel Alzey/Worms
  • Radisson Blu Hotel Chongqing
  • Steigenberger Hotel Herrenhof Vienna
  • DASBREITEHOTEL
  • Platzl Hotel Munich
  • Hotel am Wartturm
  • Das Goldberg
  • Familux Resorts
  • Meiser Hotels
  • InterContinental Vienna
  • Ringhotel Birke
  • Radisson Blu Hotel, Lucerne
  • Reischlhof
  • The Mandala Berlin
  • Hampton by Hilton Berlin City West
  • SmartRental Group
  • The Mandala Hotel
  • Familotel Allgäuer Berghof
  • Filario Hotel & Residences
  • Best Western Plus Hotel Erb
  • Radisson Hotel Group
  • Radisson Blu Hotel Bergen

Other customers6

  • Radisson Chongqing South Hot Spring
  • Hotel Platzl
  • Hotel Alpenrose
  • Hotel Dachsteinkönig
  • InterContinental Vienna Hotel
  • Hampton by Hilton City West Berlin

What their customers say

Quotes from people at hotelkit GmbH's customers.

“At tristar GmbH, we firmly believe that our employees are the foundation of our success. To make their daily work more efficient and enjoyable, we have decided to implement hotelkit across the group.”

Christian Stein-Kalesky · Director Human Relations tristar GmbH · tristar GmbH

““hotelkit is dynamic: It continually evolves and adjusts to requirements.””

Chastonie Stola · Resident Manager, Dorint Hotel Alzey/Worms · Dorint Hotel Alzey/Worms

“Of course, we recommend hotelkit without any reservations. hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planing and control.”

Philip Peng · Director of Operations · Radisson Chongqing South Hot Spring

“With hotelkit I can monitor the work progress, even though I spend most of my time at the second hotel. I always have an overview of all created and completed guest requests.”

Philip Peng · Director of Operations · Radisson Chongqing South Hot Spring

“The hotelkit team helped us analyze our existing guest service processes to implement them optimally in a digital way.”

Elisabeth Perwanger · General Manager Steigenberger Hotel Herrenhof Vienna · Steigenberger Hotel Herrenhof Vienna
Show 25 more quotes

“Whether it’s daily communication, guest requests, or maintenance – hotelkit keeps us in the loop.”

Philipp Roggensinger · Director · DASBREITEHOTEL

“The exciting thing is that hotelkit doesn’t stand still. The hotelkit team is continually introducing new ideas and tools to help us make our daily work more efficient through digital means.”

Heiko Buchta · General Manager · Hotel Platzl

“You might think that now we have hotelkit, we don’t talk to each other any more! But in fact, exactly the opposite is true, because we save so much time searching for information. You can also see that the team is less stressed”

Sabine Schneider · Reservations Manager · Hotel Platzl

“Our work really has become easier with hotelkit – all information and events are collected there, and you can’t inform your colleagues of anything they don’t already know.”

Jens Zelletin · Rooms Division Manager · Platzl Hotel Munich

““Even for our small team, hotelkit brings numerous benefits in our daily operations and has become a core part of our structure. We honestly couldn’t work without it anymore – we’re huge fans.””

Christian Heck · Owner Hotel am Wartturm · Hotel am Wartturm

““With hotelkit, we found a solution that not only enables reliable communication but also works throughout our entire property.””

Rupert Mayer · Front Office Manager · Das Goldberg

““hotelkit has noticeably eased our daily operations and serves as a reminder system to help us be even better hosts.””

Rupert Mayer · Front Office Manager · Das Goldberg

““The great advantage of hotelkit for us is that we collect and share information and workflows from all departments in all 3 hotels, so we can learn from each other. We managed to create a perfect basis for new hotel projects like the Dachsteinkönig””

Andreas Fischer · Assistant Manager at Hotel Alpenrose · Hotel Alpenrose

““Thanks to the hotelkit app, we can track events spontaneously from any location, and assign tasks, repairs, and/or feedback directly, complete with smartphone photos,””

Florian Mayer · Managing Partner of Familux Resorts · Familux Resorts

““We are all really happy to use hotelkit, as it’s modern and really easy!””

Mario Pabst · Assistant General Manager · Hotel Dachsteinkönig

““Thanks to hotelkit, we were able to optimise communication between the 3 hotels in an innovative way.””

Florian Mayer · Managing Partner · Familux Resorts

““If I need to look something up a year from now, I’ll find everything collected in one place. That saves an enormous amount of time.””

Marlon Meiser · CEO Assistant Meiser Hotels · Meiser Hotels

““I can no longer imagine working without hotelkit,””

Sandra Hösl · InterContinental Vienna

““When a guest calls and asks for an extra pillow, we simply enter this request into hotelkit. The responsible cleaner receives this information directly onto his/her mobile phone, and within 5 minutes the pillow is delivered to the guest’s room.””

Sandra Hösl · Hotel Manager · InterContinental Vienna Hotel

“Guest requests from all channels, Excel-based handovers, paper notes, and a repair log were consuming too much of our time – time we’d rather spend with our guests. We were looking for a software solution and found the perfect match in hotelkit.”

Florian Buchebner · Managing Director · Ringhotel Birke

“Thanks to simplified and efficient communication, it’s almost impossible to lose important information – nothing stands in the way of smooth workflows anymore.”

Johanna Ladehoff · Marketing & Sales · Ringhotel Birke

“hotelkit is easy to understand and therefore incorporated into the daily work routine right from the start – regardless of language skills or technological know-how.”

Andreas Leitgeb · HR Manager, Radisson Blu Hotel Lucerne · Radisson Blu Hotel, Lucerne

““For our employees, checklists are an excellent guide to work through the pending tasks in a structured manner. As a manager, I have the transparency needed to ensure that everything was carried out according to the guidelines.””

Dominik Reischl · Junior Manager Reischlhof · Reischlhof

““It makes little sense to impose a tool on a large team of 145 staff members. The goal isn’t to cause frustration. That’s why we decided on hotelkit””

Dominik Reischl · Junior Manager Reischlhof · Reischlhof

““In our business, the first five minutes of a shift are dedicated to getting up to speed with the latest updates in hotelkit. Yet, face-to-face conversations are not sidelined.””

Dominik Reischl · Junior Manager Reischlhof · Reischlhof

“I was able to restructure the processes in the Housekeeping team with hotelkit and simplify many tasks for the employees. Today, we almost completely avoid phone calls, and we no longer disturb our colleagues in their work.”

Franziska Schöler · Housekeeping Manager The Mandala Berlin · The Mandala Berlin

“You can tell that the creators of hotelkit come from the hospitality industry, as they have precisely adapted internal hotel processes, making daily work easier for their clients.”

Christian Andresen · CEO The Mandala Berlin · The Mandala Berlin

“We wanted a modern tool to make interdepartmental communication easier – hotelkit offers far more than just that with its tools for daily hotel operations and has significantly streamlined our routines!”

Mirko Schulze · General Manager Hampton by Hilton City West Berlin · Hampton by Hilton City West Berlin

“hotelkit has enabled us to communicate at any time, regardless of which of our different locations we’re in. This has allowed us to ensure a consistently high-quality service in our apartments.”

Josh Fairweather · Guest Experience Manager SmartRental · SmartRental Group

“One extra hour per day, for each room attendant—that makes a huge difference for us.”

Dmitrij Zakharchuk · The Mandala Hotel

AI launches and partners

What hotelkit GmbH has launched and who it works with on AI.

  • LaunchKnowledge AIhotelkit Knowledge AI works as a chatbot for a digital handbook and provides instant answers based on hotel knowledge.
  • LaunchKnowledge AIThe AI assistant accesses your SOPs and delivers the right information within seconds.
  • LaunchKnowledge AIThe AI assistant accesses your SOPs and delivers the right information within seconds.
  • LaunchKnowledge AIhotelkit introduces Knowledge AI, an internal AI assistant that lets hotel teams access documented procedures by asking questions and receiving answers based on the hotel’s knowledge.

Skills they ask for

Most frequent across open postings.

Tech stack

Analytics
Google Tag Manager
CMS
WordPress
Marketing
HubSpot
Libraries
Swiper

Company facts

Headquarters
Salzburg, AT
Employees
120
Founded
2012
Industry
Hotellerie
Sector (NAICS)
Information
Peer
Vorreiter Hospitality GmbH

Similar companies

Companies in the same industry as hotelkit GmbH that are hiring now.

Questions about hotelkit GmbH

Is hotelkit GmbH hiring?
As of October 9, 2026, hotelkit GmbH has no open roles in the job sources Metaintro tracks.
Who are hotelkit GmbH's customers?
hotelkit GmbH names 29 customers, including tristar GmbH, Dorint Hotel Alzey/Worms, Radisson Blu Hotel Chongqing, Steigenberger Hotel Herrenhof Vienna, and DASBREITEHOTEL.
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