Jellyvision

“ALEX was just phenomenal,” said Karen Bass, Human Resources Manager. “He broke it down in an easy way and helped us raise awareness of the value of the HSA plan to someone who might want to participate in it.”

“Before ALEX, a lot of the feedback we’d get about helping faculty members understand their benefits included things like, ‘You always do things when I’m in class.’ We don’t have that problem any longer. ALEX is available 24/7.”

“I honestly don’t believe we would have had the migration that we had into our CDHP without ALEX. There just would not have been a way to effectively communicate the numbers behind why this plan might be beneficial without ALEX’s help.”

“ALEX makes what could be a difficult time in selecting insurance so much easier. Thank you, ALEX.”

“Before ALEX, our employees approached open enrollment passively. They weren’t taking the time to really educate themselves on the plan design. They just said, ‘Well, this is what I’ve always done, so I’ll just keep doing this.' Without ALEX, we never would have been able to double our HDHP enrollment. ALEX was the voice of our open enrollment and opened everybody’s eyes to what open enrollment is.”

“"This was awesome. I had no idea how FSAs worked. I’d never enrolled before, but after this, I am considering enrolling in the FSA.””

“"Yes, ALEX was a valuable tool for our employees. Yes, it helped us increase FSA participation by 30%. But what most surprised me was how much our people actually enjoyed using it. It’s both helpful and genuinely fun. You can’t say that about any other benefits tool I’m aware of.””

“The number one question that always comes up for us is, ‘Well, which plan should I choose?’ I don’t think people coming out of the sessions we used to hold would have said they had a better understanding of their benefits. But with ALEX, 77% of our team members now say they understand their benefits better, and that to me is a huge win and a real measure of success. To come out with those numbers is pretty exciting.””

“ALEX is great. This is the best I’ve ever understood my benefits!”

“Please keep this service! This was extremely helpful, and made me comfortable with the changes. I’m on the PPO and decided to switch to the HDHP after seeing the information presented here. Very easy to understand. Nice job!”

“For years, we’ve been trying to get employees out of the PPO with cost increases, to no avail. Because of ALEX, so many employees left our PPO plans and migrated over to the HSA. It’s amazing.”

“"The assistance helping to estimate medical costs for the upcoming year was very helpful.””

“"Thank you so much. I needed this. I had no idea what direction to go with, and it helped me make the right decision.””

“I think that that’s the real benefit, you know — it’s at your disposal at any time,”

“People are just delighted by that little character,”

“I’ve always liked the fact that Jellyvision has always stood on the platform of, ‘it doesn’t have to be boring.’ I mean I, I can tell you, having been through a few orientations myself, especially by midday, eyes glazed over, you’d rather be anywhere else,”

“What ALEX allowed us to do is say, if you can’t get a hold of a benefits specialist, here’s a tool that will literally help you navigate through our medical plans and give you all that information. In the end, it’s going to tell you based on how you answered these questions, ‘you should look at this plan,’ and in an entertaining way — we didn’t bore people half to death.”

““If we have any major plan changes, ALEX is a great tool that will be a shot in the arm for folks to engage because it does a really good job at what it does,” McVay says.”

““For me and for other folks on the benefits and HR team, being able to scale that kind of person-to-person support has saved us who knows how much time,” McVay says.”

“ALEX was so very well received,” McVay said. “It really filled a gap of being able to, in a personal individual way, have a meaningful conversation about benefits. It’s just such a no brainer.”

“Thank you for making this setup so user-friendly. This is the first time in eight years that I feel like I truly understand my insurance.”

“This explained everything very well. Before ALEX, I never felt like I actually understood the coverage or options.”

“We’re primarily an operations company, and 80% of our employees work in a call center. It’s very hard to schedule associates off the phones so they can come to open enrollment meetings. With ALEX, we didn’t have to. They could talk to ALEX whenever they wanted, and that removed a lot of the burden for us.”

“I think ALEX is a really great tool because it hits on a lot of things that are important to our clients—taking the burden and time commitment off of HR’s plate by answering a ton of benefits questions. And employees appreciate tools and resources that are put in place that support them. So, it really is a win on both sides.”

“Implementing any kind of benefits admin system is usually a long and drawn out process. So, to know that we could have ALEX up and running in as little as a few days was a game changer. It was so easy to set up.”