Blink - The Employee App

“At the moment we haven't really got anything that helps drivers know where they need to be. Rosters, holidays, all that sort of thing, it's scattered all over the place. Having one place they can access, to streamline everything, would be the most amazing part.”

“Blink gives us the ability to communicate and avoid uncertainty on a project that will take years. We share the construction phases, videos, and photos, so staff feel they're on the journey and their jobs are safe. It's more excitement than fear, which is great.”

“We created postcards that match our core values, so staff recognize each other peer to peer, and management to staff. Every fortnight we put the nominees in a hat and give tourism vouchers. It's great for engagement, that in-the-moment feedback when someone's done something well.”

“Everyone's connected by radio, and I'm forever hearing supervisors tell their team, don't forget to check Blink today for your latest updates.”

“A big part of the Skyrail culture is actually using the platform. We work in this beautiful rainforest, so it could be cassowaries with their babies walking up to the station, and the team shares it . Our ranger team explains why it's the father looking after the chick. It just adds to the culture.”

“We were using so many different software platforms, all with their own costs. We wanted to see if one subscription could meet all our needs. After months of searching and shortlisting, we got down to Blink.”

“We used to spend a lot of time putting together a quarterly newsletter, printed with all its pretty pictures, and staple it to pay slips. Then we went to TV screens in the lunchrooms. It was all very flat and one-dimensional before we brought it into the digital landscape.”

“The recognition piece is massive, being able to share feed posts that everyone can see of how well someone's doing on a client. We use it for social recognition too. If someone gets married, we put up a nice post to say congratulations. It's a lovely way to keep us joined as one team when we don't all see each other every day.”

“We've even stopped emailing as much. The big, important stuff all goes on Blink. It's not Blink for fun and email for formal, it's all going through Blink.”

“I onboard any new starter and the first thing I say is Blink, Blink, Blink. Check it every single day, there's always something new. I actively try to put something new into the feed every day.”

“The engineers have a client-site email and a client-site login, so they're not connected day to day with our teams and our emails. Blink gives them one way to stay in contact with OpticoreIT specifically.”

“We have quite a few engineers working on different client sites, and it's always been that way. We needed a tool that connects everyone. Add hybrid working to that, and especially during COVID when everyone was away, we needed something that keeps everyone as one unit.”

“They hear it from the CEO, the same message everyone gets, rather than it changing as it goes through multiple hands.”

“Having our CEO video himself giving a business update and put it on Blink has been a game changer. Our train crew really enjoyed that connection, instead of it trickling down the line.”

“There's opportunity to celebrate and recognize people , not just tick a box.”

“Before Blink there were multiple apps our drivers had to access. Now they open their work phone, open Blink, straight to the Hub, and everything's in the palm of their hand.”

“When they sign on, they'll say, did you see that notice to drivers, that safety-critical information. We even celebrated getting access to a customer's bottom gate, two years of consultation, on Blink.”

“While we can't guarantee they'll look at everything, with mandatory reads we can tick the boxes that are must-dos. That helps us meet compliance.”

“In the early days we'd sit down with people one-on-one and walk them through it on their phone. When they sign on, it's about that engagement piece, making sure they're online.”

“A lot of it was around the Hub . Getting people access to all our applications in one spot, their rosters, timesheets, documents, all our perks. That's what drove them there in the first place.”

“Our regulator needs to know we've communicated and our people have seen it. We were fairly old school, relying on signatures. With a 24/7 operation, there are people in the business I've never met.”

“We were going through Outlook email, but that wasn't an effective tool to get critical information out to our train crew. Inboxes were full. They weren't even getting comms.”

“It's a good way to introduce yourself to other people and see what they're up to. There are a lot of people working on the other side and a lot working here, so it's nice to see what they're doing. We get the weekly rundowns on Friday, and people send photos of spotting our products when they're out and about. That's pretty cool to see.”

“It has a great impact, especially with Andrew's Friday briefing. Every Friday he sends out how we've done during the week, the challenges we've faced, and what we're looking at. People appreciate being told. There are no closed doors, always an open door, even to the senior leadership team. On Blink it's so much easier to feel connected when you're hearing the story of what we've achieved.”

“The great thing about Blink is that any team member, any manager, can at any point really easily upload and share a great moment. A new product launch, a new brochure, a great success with a customer, a new supplier we're bringing on board, new standards we've met. It's really allowed everyone to have a voice within the business, which I'm really pleased about.”