Labman

“As a service/maintenance engineer myself, I know what I should expect and you guys go above and beyond my expectations. This gives me a sense of security, knowing when a problem occurs and I get stuck, I can contact you immediately. With great team work and communication a solution is never far away. Our uptimes remain high and is a bonus to our business.”

“This equipment is operated 24/7 greatly increasing our capacity, reducing operator error and overcoming major bottlenecks in sample processing. We generate large numbers of samples in our breeding programmes which we characterise for chemical composition, digestibility and gene expression. The cryogrinder enables us to process frozen material for RNA/DNA and enzyme extraction. Our liquid handling station is versatile and we can carry out a range of procedures which is greatly facilitated by the ‘user-friendly’ software.”

“The staff does not only provide what we ask, but they do everything they can in order to make the systems work the best way possible. Labman's team has always been flexible and hard-working here with us”

“Working with Labman to develop this automated HTE platform has allowed us to automate the synthesis of more chemistry. It’s also allowed us to generate high-fidelity data sets that we can use elsewhere in the business”

“Labman were really willing to work with us, generate a proof of concept, to de-risk the project ahead of time”

“Since having our automation platform specifically designed for HTE, we’ve been able to increase productivity by five times as much so far”

“The technical sales representatives have been extremely helpful, professional, and supportive throughout. They instantly understood our needs from the outset”

“We have recently noticed improvements in a product range historically prone to poor dispersion and intermittent bits issues. TIDAS is giving us a quantitative result to work from, providing more control over grind-check readings and making it easier to identify potential issues earlier in production”

“The equipment has had a major impact on real-time data collection in the QC lab, it is gathering key information on the quality of grind on all products manufactured on-site and makes retrieval of results and trend analysis easy to assess”

“The equipment has removed subjectivity and made the test a lot more repeatable, it has also enabled some in-process checks to be carried out by production operators without the need for QC technician confirmation”

“Overall, our experience working with Labman has been exceptional”

“Amazing people, the facility when visiting was top notch, and feel Labman to be more of a partner than a vendor. One of the smoothest custom automation projects I have been involved with”

““It has been a pleasure to work with Labman. The team are extremely knowledgeable and genuinely passionate about providing the best solution to meet the customer needs. ””

“Labman prioritised consistent communication and troubleshooting throughout the process. Whether it was an early customer call or a site visit, they were always happy to help and keep the lines of contact open.”

““We love working with you guys! The friendliness, the attitude of doing the right thing for the customer, the genuine interest in building something cool, is great.””

“GSK Commissioned Labman to provide a solution to its automated vial weighing requirements. The project was well designed and completed on budget, which is a testament to Labman’s expertise.”

“The most important thing is that we can have a relationship with Labman, we’re able to talk to them. The design spec obviously doesn’t start as it finishes, so we needed to regularly make changes and have input with them.”

“Every project is a true collaboration, which was critical as we crafted the details of this complex workflow and how it would work using the ER-Flex.”

“As a trusted partner, we had confidence in the Labman team to be able to deliver all of these and go on this journey with us.”

“A mobile robot offered the perfect solution, balancing flexibility with the collaborative nature of the process. Despite some trade-offs in speed compared to custom-built industrial robots, the adaptability of the mobile robot met the project's diverse needs.”

“One thing I’ve always been focused on in my career is building relationships,” began Chris. “To have those relationships, whether they’re short or long-term, is really important to me. All of my staff here in the robotics team and the lab staff love working with the Labman team - you guys do a tremendous job at building and maintaining those connections”

“"It’s interesting to work with people from a different country. The people at Labman were very, very nice, and the atmosphere was very easy-going and familiar."”

“A.S adds, “the software is much easier to use, and it takes less time to start a measurement. More samples can be added at the same time and there is no need for the analyst to be present during the measurement. You will be notified by email when your measurement is complete. This saves a considerable amount of time as you can work on other things while the robot does the work.””

“Maybe an average supplier would say that such a change was not feasible; instead Labman made it work and made it quickly,’ stated Appiani. ‘This change was needed for one of our very important customers, so it was a great benefit for us having this done.”

“[The old system] was already good, but [the new system] is now much easier to use. After a few days, almost anybody can use this system.”