Laserfiche

“We’ve saved the college 20,000 hours, at a minimum, just by automating processes that used to be manual. That’s upwards of $750,000, probably approaching $1 million dollars by now, in hard cost savings.”

“With Laserfiche, everything is contained and accessible, for reference, to investigate a problem, or to do anything. It’s just an amazing improvement.”

“So we were looking for an out-of-the-box solution that we could implement without much coding. And it had to integrate with everything else, our student information system, our sign-on system, our ticketing system, all of that. And for record-keeping, we wanted Department of Defense 5015 certification, to know that the system security is robust.”

“We implemented Laserfiche in the chamber for two particular reasons: to offer registration services online and to publish our public documents online so people could access them,” Andon explains. “But the benefits we received were much more than just that. Problems we’ve had in the chamber for years—we could solve them in just a couple of weeks. Designing and implementing processes in Laserfiche is so easy. If you can imagine it, you can do it.”

“Being able to reduce the percentage of documents returned is saving us time, effort and money.”

“The ability to request services online has brought an array of benefits for users, such as reduction in travel expenses, and reduced service response times,”

““Laserfiche gives people the gift of time,””

““As more departments adopted Laserfiche, they found new opportunities to automate processes and improve efficiency.””

““This was strenuous and there was a lot of room for human error,””

““That’s a significant improvement for the people doing the work.””

““Once they see how easy it is to use Laserfiche, they start asking why we didn’t start using it sooner,””

““We built several Laserfiche integrations into our onboarding process,””

““With Laserfiche we can now see how much work each person is handling and make adjustments when new responsibilities come in. Before, we had no way to measure that.””

““We needed ways to make successful processes repeatable across the university.””

““What excites me most is seeing people come to us with new ideas,” said Davis. “The more they learn what’s possible with Laserfiche, the more opportunities they find to improve the way they work.””

““In this day and age, staff shouldn’t have to load boxes of student records and drive them to another campus,” said Davis. “By using Laserfiche, the information is wherever it needs to be, whenever administrators need it.””

““When people started to see what Laserfiche could do beyond storing documents, the conversation changed,” she said. “We could automate processes, improve visibility and make things easier for both staff and families.””

““With Laserfiche, we took the pre-kindergarten qualification process from two to three months down to two days,” said Davis. This represents a 98% improvement in the timeline. “Parents know much sooner whether their child qualifies, and our staff has much better visibility into the process.””

““Laserfiche is so user friendly — anybody can learn and get it set up quickly,” Bradshaw said. “And business and circumstances are always changing, especially today. You never know when you may need to change something in your system. With other systems I’ve used, making changes to fit your needs is just not intuitive. In Laserfiche, everything is at your fingertips; you’re not going to have to reinvent the wheel if you need to update your process or new needs come up.””

““The more things I can do with one software, the less software I have to manage,” Bradshaw added.”

““I cannot fathom processing the current volume of invoices ‘the old way,’” Bradshaw said. “Laserfiche has cut our processing time in half.””

““If you can spend less time pushing paper around, that’s money saved,” said Dee Bradshaw, director of purchasing at Community Health Centers. “Every dollar we save goes into critical resources. We all benefit. That’s our goal — to make things more efficient, to save money without sacrificing quality.””

““It really is a nice departure from the in-house developed applications—to think out of the box about how we can re-engineer processes, and Laserfiche makes it easy for us to do that.””

““It allows us to easily manage the creation of forms, the development of workflow and security in a way that you do not need to be an application developer,””

““We have gotten really positive feedback from users about the system,””