LiveKit

“Reliability and accelerating time to production often seem at odds, but with LiveKit’s Agent Platform, we achieved both! Its ease of use, feature-rich and flexible architecture, and production-ready infrastructure allowed us to deploy our voice agents with confidence.”

“We evaluated multiple platforms, but LiveKit was the only one that could deliver the combination of sub-500ms latency, 1,000+ concurrent call capacity, and the flexibility to bring our own AI models.”

“Patient calls rarely follow a script. LiveKit Simulations helps us catch edge cases before they reach production, so we can ship releases with a lot more confidence.”

“The way of knowing a new agent works at least as well as the old one is Agent Simulations. We ran about a hundred real production calls through it and got to a 98% pass rate before we cut anyone over.”

“The brains of the Stranger Things x Doritos telethon experience live in LiveKit. That flexibility lets us evolve the creative logic late in the process, add new branches and behaviors, and still confidently handle traffic at scale.”

“Voice makes AI feel less like a tool and more like a natural part of the experience. LiveKit gives us the scalable foundation to bring those voice experiences to life at enterprise scale, without sacrificing flexibility.”

“LiveKit is a great product with a great team. We've been really happy partnering with them on our robotics platform.”

“Don't try to reinvent the wheel. Building companies is really hard, and there's going to be no end of challenges to find product-market fit and to grow and create value. If you can work with an existing solution that meets your requirements, it'll save you a lot of time and headaches and allow you to focus on the things that really differentiate your business.”

“We're aimed at achieving a new level of user engagement, enhancing both our team's performance and the fan experience.”

“I found the LiveKit SDKs to be super developer-friendly and straightforward. Once you master the core concepts of the LiveKit stack, it all clicks and it's very easy to work with.”

“These are all things that had been on our roadmap, and we kind of just had to hook up the plumbing and we could get them out the door using LiveKit's features instead of building them from the ground up.”

“Collaboration is a first-class feature on Playback. It's not just one streamer broadcasting to a bunch of people. It's multiple streamers, a group of friends streaming together, or even bringing the audience into the stream.”

“We broke the LiveKit migration into stages," Ari said. "First we moved the [sports stream ingestion] over and sunset our internal system. Then we moved on to the stage and the screen share. This was a good way for us to learn incrementally and avoid doing everything in one fell swoop.”

“The bandwidth based price structure has been really great, and that's something that's pretty different from what we had seen with other WebRTC services.”

“Just not having to worry about our ability to scale has been massive,”

“We [needed synchronized delivery to fans] and WebRTC was the obvious fit. There's really just nothing else that delivers the consistent sub-few-hundred-millisecond synchronization out of the box.”

“For sports, if you're not experiencing the event happening on the screen at the same time or very close to the same time, it's just a fundamentally broken experience.”

“We're the only platform that's fully real-time, and we're the only platform that's really built at this point for sports creators and fans.”

“When someone calls their doctor, they shouldn't be stuck on hold. Our agent greets them immediately and handles the interaction from the very beginning, with 99%+ accuracy.”

“When a new model comes out, we don't want to have to figure out how to integrate it into our product. Our focus is on building the safest, highest-performing, and most specialized patient-facing AI platform, and LiveKit is a key part of the real-time infrastructure that helps us scale.”

“The LiveKit team is responsive, and we've seen a lot of new and important features shipped over the past year to customize agent behavior further. The documentation is clear and includes numerous examples. It's a great voice agent framework.”