Lunavi

““Lunavi really did help us grow up. We knew we were growing. We knew we had to scale. We knew we were going to be adding staff and a lot more content and speed. And we just knew we needed to do that alongside somebody that could help us grow,””

““Now we're down to maybe two tickets a month. We're less reactionary and have way fewer fires to put out now that we are a managed services client of Lunavi.””

““You don’t need a computer to see a patient, but if your systems are down it will slow you down,” said Payden McIntyre, IT Consultant. “Now you’re spending twelve hours instead of eight in the office and by the time you see your last patient they’ve been sitting for a few hours and they’re already upset. That’s something we never want to happen.””

“In an era where IT departments are tasked with doing more with less, Lunavi does not feel like a vendor. They are part of our team, and they help us stay both operationally and strategically efficient. Our policyholders rely on us when they are experiencing challenges, and it’s our job to be there for them. Lunavi plays a large part in helping us fulfill our promise.”

“On top of that, we’ve grown our own expertise with successful knowledge transfer and stepped up security. I am eager to see how our collective efforts continue to propel us towards being more agile and stable.”

“After working with Lunavi, we have saved or repurposed hundreds of thousands of dollars over our three year relationship.”

“I appreciate the proactiveness of Lunavi's recommendations,” said Curley. “They are very knowledgeable and anticipate our needs in a way I didn’t think was possible from a vendor.”

“It has been rare that we’ve needed to call in for assistance,” said Mullins, “But every time we have, the response has been handled promptly and smoothly.”

“It is important for us to do business with companies who support our sustainability charter,” said Jeff Hostetler, CIO and Vice President. “Lunavi supports us in our mission to operate in a socially responsible and sustainable way by providing high quality environmental services and employing common-sense sustainable business practices.”

““The best part of working with Lunavi has been the approachability and fast response. The support team is very knowledgeable and experienced. Their trouble tickets response time is really good and their ticketing system works very nicely. I can always count on their help.””

““Lunavi’s ability to provide great solution for solid cloud network infrastructure and redundancy played and plays a very important part in our decision making to use and continue to utilize their services,””

““The green aspect of working with Lunavi is an added value—their energy cost savings are passed on, so we are getting the greener footprint, but ultimately the overall cost-benefit analysis of reliability, service, location and price made a lot of sense for us, and would make sense for peer companies in the mid-market and beyond,””

““Lunavi’s model and business approach is to treat every customer as if that customer is the most important one. Throughout the installation process that’s what it really felt like,””

“It’s great to know that we have a responsive, knowledgeable technical resource available to keep Nymbl running smoothly for our users.”

“We could have spent the time to dig up YouTube videos and Microsoft resources to figure out how to architect this cloud platform, but instead we have Lunavi to help us design, deploy, and test,”

“The new Azure architecture that Lunavi set up for us and continues to manage, has led to major efficiency gains,”

“We were more than pleasantly surprised with the extent to which the entire team at Lunavi was willing to listen and develop additional service offerings, along with policy and proce­dures to meet our needs.”

““One of the greatest benefits is the ability to quickly and efficiently go in and make changes to the environment,” stated Robinson. “Whether it’s a change to the storage configuration, CPU, RAM, or to spin up a new server for a development project; that level of flexibility is a welcomed change. We can also go in and change the firewall configuration through a web UI. If we’re starting to run out of storage they'll give us a heads up as well as offer to additional storage. It all happens in a very timely, responsive manner.””

““Lunavi really helped with machine configurations and had excellent resource guidance to help reduce any extraneous RAM and CPU usage from our previous environment,” said Robinson. “They also provided suggestions on laying out our storage infrastructure as well. Most importantly, we now have better interoperability within the network and within the application infrastructure and that has resulted in significantly better performance across the board; providing improved customer satisfaction and reduced customer service calls. .””

““Our past vendor was not providing sufficient performance for our platform,” said Tim Robinson, Chief Operations Officer at Frontsteps. “Also, we had difficulty getting timely responses from tech support, and that was one of the biggest drivers to go with Lunavi. They have a very supportive team, and are really responsive. In addition they understood what we were trying to accomplish in terms of performance and scalability without trying to push us to overspend.””

“Our goal is to help people,” Kallestrup said. “It’s why we’re here. It’s why we started this business. And when you see the impact so far and imagine what’s possible--it’s really remarkable.”

“From the start, our relationship with Lunavi has been very constructive and collaborative,” said CEO and co-founder Peter Kallestrup. “They work with us as partners, bringing ideas and helping us talk through problems and possibilities.”

“Lunavi made sure our Windows machines were on the latest software—something our previous vendor had not done. In fact, we didn't have any Windows updates for about two years resulting in very poor performance on our servers. With Lunavi, we're on a maintenance schedule and there's been absolutely no issues at all. I would highly recommend Lunavi.”

“Now we have it all—our current and future needs are met and we enjoy excellent support. We know exactly what's going on in our IT world from Lunavi.”

“It’s very difficult when you look to an expert for options and you’re left not knowing if you are ready for tomorrow. We needed a true partner. Ever since Lunavi came on board, our IT has been issue-free. We are confident that they are actively looking out for our future needs and can keep pace with our growth.”