Mark43

““It tells me exactly where the report is—is it still in draft? Does it need my approval?—I just log in and know exactly what I need to do next and where to focus my attention.””

““Mark43 helps us get back into the field faster. We’re not fumbling around trying to navigate an outdated interface. Now we check a box, and the report is done and we’re—as we say—10-8: back in the field, ready to go.””

““Compared to our previous system, Mark43 classifies everything better. I know where reports are in the pipeline which allows me to manage my approvals more efficiently.””

““The recruits have more confidence stepping into the role because the technology is so easy to use. It’s laid out like a social media app—clean and simple—so they can pick it up fast.””

““One of the things that decreases morale is confusion around documentation. Mark43 eases that burden and helps officers get their reports done faster—so they can finish their shift and get home.””

““Without improved morale, we wouldn’t be where we are today. Our report writing and documentation process has come a long way, and the technology has helped us get there.””

““Having high and positive morale definitely helps prevent turnover and staffing issues, which is a challenge for law enforcement everywhere.””

““Every time you can bring technology that works well, that makes an officer’s job better, it helps improve their morale… it helps them feel like they can get over the paperwork and… get out there on the streets and do what we do best,””

““What used to be a multi-hour process has been dramatically reduced — in today’s day and age while we are trying to keep up with staffing and recruiting challenges, this has been very helpful.””

““Technology is constantly evolving, and this is an important step in the right direction for APD. I consider Mark43 a one-stop-shop, capturing the data we need for our workflows end to end.””

““The updates have been really progressive—I like the direction we’re going.””

““We’re definitely a more forward-thinking department now,””

““The photo and search capabilities are a huge step in the right direction,””

““I work within our Proactive Response Team and see a lot of repeat offenders. So being able to pull up their existing profile, click, and go—without having to re-enter a name, DOB, social, height—makes things a thousand times faster,””

““We’re able to fill in the name one time on one document and it automatically fills in [the name] on every document… just reduces the amount of time that officers are using to fill out paperwork,””

““The live reports allow us to open and view a report with an officer on-the-go, which makes troubleshooting and problem-solving in real-time quicker. This empowers better assistance, especially compared to our old system which locked reports to individual owners. I can attest that this capability alone makes things so much easier when assisting officers,””

““Mark43 supports integration with an open API so we can keep using other tech tools that complement our RMS, while funneling everything through our core system—Mark43.””

““Previously, officers had to open multiple tabs and windows. Now everything is in a single linear format. It is more efficient and transparent,””

“Mark43 supports integrations with an open API so we can keep using other tech tools that complement our RMS, while funneling everything through our core system-Mark43.”

“Being able to pull data and make it consumer-friendly is critical. I can now reach out to my Lieutenant and ask, ‘How many gun offenses did we have last year?’ and get answers instantly and seamlessly.”

“Since switching to Mark43, the NIBRS error rate is zero.”

“Given that Lehigh Valley is a metro area, having a pulse on the activity across regions enhances our situational awareness, officer safety, and safety of our community members.”

“We’ve improved public trust through transparency and accountability. Being able to put out daily snapshots of criminal offenses with Mark43 Analytics has been huge. For the longest time, we didn’t have the capabilities.”

“Modern technology is the expectation for younger officers. If we’re not using the latest tools, it’s a less appealing agency to work for.”

“People were very happy to make the change. Once officers learned how to navigate the system, it was quickly embraced.”