Maropost

“Before Maropost I was working 15–20 hours per day. Now I have more time with family and more time to grow the business. I can work from anywhere – I spent last Christmas working from my boat.”

“Because Maropost is always ahead of the game, I feel more confident about growing the business,”

“There’s no way the business would have grown the way it has without Maropost; we simply couldn’t manage the volume of sales without it,”

“Now I just log into my Maropost control panel, filter by supplier, run a 12-month sales analysis, and place the order. I’m ordering based on data, not gut instinct, which maximizes sales. And the whole process only takes me about two hours a month,”

“We can process about 80,000 orders a year with such a tiny team because Maropost streamlines everything we do,”

“They created my website for a very reasonable price and I’ve never looked back. The support has been amazing; they have a genuine interest in seeing your business grow, so you’re treated as a valued customer – not a number.”

““Finding somebody that takes care of all the syncing for you and has this robust feature set isn’t easy,” says Laferrara. “There aren’t many other players in the game that can do what Merch Cloud can do.””

““If you have a very large product set that has different filtering like this, Merch Cloud just is the solution. You don’t need to think about it—and all of your headaches are gone.””

““Without Merch Cloud, we’d probably end up being close to a custom solution, which we don’t want to go back to.””

“We love Maropost’s segmentation capabilities, multiple customer support options, easy-to-use templates and reporting capabilities.”

“Maropost’s staff is extremely knowledgeable about the platform and consistently provides excellent customer service. Additionally, they are experts in deliverability and email best practices. We also love that we can pick up the phone and speak to an expert at any time without delays or bureaucratic red tape. We continuously benefit from Maropost’s platform updates and appreciate that they continue to evolve their product to meet our needs. We’re thrilled to be working with Maropost and look forward to maximizing the value of our email program.”

“Since transitioning to the platform, Maropost has made updates to meet our business needs and quick resolution times have resulted in a dramatic reduction in time needed for email administration.”

“We were impressed with Maropost’s unique approach to customer support, overall nimbleness, superior UX/functionality, and access to executive management. Additionally, we saw significant improvements in deliverability after testing with Maropost.”

“Maropost takes it to another level that we couldn’t on our own because we don’t know email the way that Maropost does.”

“It’s the tools that tell us how we’re doing and how we can show off that makes it the differentiating factor.”

“The validity and quality of our lists are very important to me; I can’t imagine trying to manage our IP reputation without Maropost.”

“I wanted to work with a company that is about improving their assets, rather than protecting their assets.”

““Maropost expressed genuine interest in understanding our business and wanted to be a true business partner. That’s really important to us for the technologies we work with. We want to learn from you, and grow with you. We wanted our vendor to be as invested as we were in the relationship.””

““I especially love how we can make these journeys diverge and converge again – it made whiteboarding things like this so much easier. Setting up such a robust program would have been impossible in the past, and overall we can deploy automation about 10x faster than we used to be able to… In Maropost, I can set up touchpoints four follow-ups deep in about 3-4 minutes, whereas previously it would take me more like an hour.””

“We also found a large uptake on the recommendations widgets, as these were personalised and actively changing according to stock levels. This alleviated an issue where Upsells/Cross-sells were showing out of stock products, causing customer angst.”

“Immediately Merchandising Cloud made the customer experience on site significantly better. The search functionality was faultless, which made the customer journey a more pleasant experience,”

“Neto allows you to really grow your revenue through various sales channels but also contain your costs on the back-end, because it has so much functionality. Neto also avoids the need for a whole lot of other systems because it is a very feature-rich platform,”

““The Maropost platform was a welcome change, with an intuitive interface with features and content creation tools that were easily navigated and configured.””

“The largest change is that we look more to SMS to build sales and customer relations than email. With the current issues in the email environment, SMS has proven helpful in staying in contact with our customers and informing them of our offers.”

“Fast UI, dedicated IPs, great customer support, easy to manage.”