Mitti

“The reliability is definitely a factor. Plus, there is no I.T. support required for this… it really helps take the weight off the shoulders of all our teams. It’s also great for auditing purposes when we get inspected by official governing bodies.”

“This gives us real-time monitoring of what’s going on in the fridges, which alleviates the job of manually monitoring the temperatures and provides the assurance that our medication is being kept at the exact right temperature.”

““We’re reaching more sites than ever before. They’re getting the support and resources they would never have had if we hadn’t utilized Mitti (by SafetyCulture). That’s all we’re trying to do. It’s not going to change everything, but if we can take away some process they have to do every single day, we’re helping make their days just a little bit better.””

““Our operators are the heartbeat of what we do. They’re meeting different demands, and their needs vary, but there is one consistent theme. They’re time-starved. We can give them the gift of time through Mitti (by SafetyCulture),””

““We go above and beyond what’s required to ensure guest safety and the best experience every day””

““I use Mitti (by SafetyCulture) to really look at consistency every day, multiple times per day to see the perfect standardized plates and recipes in a visual representation as well as a written description. So, if we have a customer in Denver who comes to Kansas City and they get the same perfect plate, every single time.””

““Snooze takes the checklist and puts it on steroids. It’s a unique tool. The inspections and templates make you go through a checklist, but it also makes you give proof in the form of photos and notes, and to take care of things on the spot. It holds you to the utmost perfect standard in every way,””

“It’s impossible to be everywhere at once and keep an eye on everything. Mitti (by SafetyCulture) gives us exactly that overview and significantly improves transparency in our stores.”

“With Mitti (by SafetyCulture), we can reduce the workload for our teams in the field and in stores. This gives teams more space to focus on what really matters and adds value.”

“The ability to highlight positive aspects directly in the store check and at the same time define concrete actions for improvement was a game changer for us.”

“For a long time, there was no standardized method to better document and understand store visits, and record conversations with people and departments we work with on a daily basis. Each regional manager recorded this information in their own way. There was a strong need to make the process more efficient.”

““From a business perspective, we’ve not just seen an improvement in standards. It’s also given us our time back to actually focus on what’s important to Scotsman Hospitality: looking after our guests.””

““They see ways we can be more efficient or the different use cases for the Mitti Platform in our business and let us know, helping us to deploy new templates and approaches to make the most of the tool. I’ve got some friends out of it and I’m never afraid to pick up the phone to ask for help.”

““I couldn’t have done it all without the Mitti (by SafetyCulture) team,””

““Mitti (by SafetyCulture) gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.””

““Everything is there in back and white: all our different processes and checks in one place. Staff know what’s expected of them and we have clear visibility of what’s happening in our venues. It’s a win-win,””

““Especially when we started using voice dictation so they could conduct checks easily on the go. We were concerned Mitti (by SafetyCulture) would struggle with accents – but it’s proven capable of handling even the strongest of Scottish dialects!””

““But as soon as our staff saw how easy it was, with everything they needed in one place, the objections fell away.”

““Now auditors can finish their near miss reports, take pictures and it all incorporates into one document. You can send it right from the field.””

““It took 15-30 minutes for the audit itself, then we had the lag in reporting getting information back to the office,” he remembers.”

“The technology of Mitti (by SafetyCulture) helps us because we can get organized better and we can trace stuff we did, ” Guenther concludes. “Without technology, we couldn’t work at the level we are working at.”

“Everybody from the mechanics all the way up to the team principal can have full visibility into the car,” he continues. “Everybody’s got access to everything and it’s brilliant.”

“Having this platform makes our lives in logistics so much easier.”

““Any time you can get communication and positive safety or quality program participation, that’s going to improve the business. Your safety culture is like your children. They’re always your child, you’re never done raising a child. You’re never done paying attention. You are never done caring. In short, we know there will be failures. This system helps us assure failures occur safely.””

““We can’t manage what we don’t measure,” shares Bartoli. “We track leading performance indicators, such as good observations, risks, issues, and near misses. The more data we have on these, the more positive the outcomes become for safety and quality.””