Notable

““Everything worked and made it very easy to complete on my phone. Nice application!!””

““Instructions are easy to follow! Very efficient and uncomplicated compared to other registrations I have done at other locations!””

““I was able to get it completed at my leisure!””

““It was super easy to fill in your forms on my phone which is not always the case,” said a 55 to 64-year-old Augusta Health patient. “Thank you.””

““I'm not completely confident using electronics, but this was easy for me to do.””

“the Cerner integration has been very smooth,”

“From a staff standpoint, it’s been a welcome change because they see the impact that it has on the family. They want to help support and provide that good experience. Our staff is vested in it, which makes a big difference for change management and training.”

“Notable is much more than a vendor. They are a true partner that complements our mission and vision, which is to improve the health and well-being of the communities we serve. Notable was the first organization that listened to our needs – throughout our initial scoping and implementation discussions, their team would come back to us with new solutions and capabilities that could be readily deployed to solve the challenges unique to our community.”

““At the end of the day, digital transformation is a journey, not a destination,” said Broj. “There is so much more to come.””

““If you can’t disagree for the sake of a better outcome,” said Broj, “then you don’t have a partnership.””

““The reminder was great. I didn’t realize it’s been two years since my last mammogram.””

““Being able to learn and grow with one another is a big part of partnership,” said Broj.”

““A partner walks down the road with you,” said Broj. “They are invested in making every project successful, and they have skin in the game.””

““When we can engage patients throughout the registration process, they’re more likely to stay engaged in their overall care journey,” said Todd Leach, chief information officer at MUSC.”

““Our goal is to be able to use our digital experience to create small ‘wow’ moments for our patients,” said Broj. “Our Spanish-patient experience is one example where we’ve been able to do just that.””

““When patients complete everything through Notable, it’s so much easier for the front desk,” said one practice manager. “All the documents are signed, and the [insurance] cards are scanned in. It makes check-in faster for patients so they can see the doctor more quickly.””

““This initiative has an obvious impact on the lives of our patient population,” said Broj. “Out of everything we’ve done on our digital transformation journey, this is the work I am most proud of.””

““We’ve had an extremely positive response from patients to our digital intake and registration experience,” said Broj. “Based on patient feedback, we continue to make changes and updates to the workflow to make the experience as frictionless as possible.””

“It’s just easy. All the information is in one place, and it’s concise and accurate. We have a few different tools for addressing HCCs, but Notable’s Chronic Condition review is a one-stop shop.”

“By leveraging intelligent automation to automate repetitive, manual tasks like care gap outreach, we can develop efficient workflows that can be tailored based on the unique needs of each of our patient populations. Notable gives us the insights we need in order to ensure patients receive the exceptional care they need, right when they need it.”

“Like many health systems, our staffing needs exceeded our ability to hire. Notable has helped fill in these gaps and safeguard precious time and resources. We’re saving 3,500+ hours for the front desk, which has increased employee and job satisfaction, and will ultimately help us do the same — or more work — without hiring more staff.””

““Notable’s configurable platform and iterative approach to implementation enabled us to launch a digital-first check-in experience in just four weeks. On the back end, we have extended the capacity of our human workforce to serve patients, without having to increase staffing – the 96% patient satisfaction rating speaks for itself.””

“Pediatrics is unique in that it involves the entire family unit. Parents and guardians are central in pediatric care, which adds a layer of complexity when it comes to managing or tracking information about the child. Notable has made it easier for parents to complete the forms with ease, and enables our staff to work with increased operational efficiency to ensure the best possible outcomes for our patients and families.”

““By leveraging AI to match each patient with the correct provider, Intelligent Scheduling has increased provider adoption of online scheduling. We are excited to expand Intelligent Scheduling across primary and specialty care areas after achieving 99.3% patient satisfaction and scheduling 80,000 appointments within three weeks of deployment.””

““Appointment reminders are just one piece of the multifaceted patient intake experience. We are investing heavily in intelligent automation because we have seen firsthand its potential to maximize patient engagement and extend the capacity of our workforce, without disrupting legacy technology infrastructure. Notable had an immediate impact on this front; the 92% patient satisfaction rating speaks for itself.””