Otter.ai

“With the Student Disability Center, we were able to say that Otter provides a very unique service that we cannot get anywhere else,”

“Using these services, we went from a volunteer-based fulfillment, which may have a lack of volunteers, to being able to accommodate all our students.”

“Any tool we can give that's useful to students, that allows them to take notes, that helps with their success, that works well, that there isn’t a lot of training we have to do—and, even better, that's not very expensive per student—is a really big positive for us.”

“I believe we’ve done close to a million minutes total since October 2020, and that, frankly, I find amazing,”

“I was complimented - that was the best we'd done in the last two and a half years.”

“When we first started with Otter, it was shortly after the pandemic started, and we were looking at how to provide live captions in our online classrooms. We knew we had a need before. But when everybody had to go online all of a sudden, now it's a stark reality that we have to deal with.”

“We have a whole mix of ages and abilities, technologically.”

“That alone convinced me that there was something to this.”

“"It doesn't matter where I am. It's easy for me to engage with Otter, wherever I happen to be."”

““I use it for all my internal meetings,” he continues. “I use it when I talk to vendors, and I use it when I'm talking to my developers, just to make sure that I can go back later and be certain of any points that were brought up. I can create better, more accurate follow-up emails, and understand a little better what the timelines are for any particular piece of work, which is helpful to me.””

““We have a lot of people who have gotten used to working this way, and we've been able to convince the various managing directors that the people are still engaged and that the work doesn't suffer. Having a dispersed team, and using a tool like Otter—even for internal meetings—is very handy,””

“"Having a relationship with Otter on an enterprise level is great for me because now I can control who is using what subscriptions."”

“I can take a lot of the ‘Rogue IT’ out of the workplace, and I can centralize it so that we have much more control over the repository where this data lives.””

““The reason Otter is so good is that it allows us to let the conversation happen, and then go back later and use the tool to highlight key words, phrases, and insights after the fact, without having to do a lot of typing or spend a lot of focus on the scribing of the meeting.”

“"Otter can gain us a day or two in a very compressed timeline. That’s very worthwhile."”

“Previously, it would have taken a lot of back and forth, so that is amazing.”

“One of the things that is incredibly helpful with Otter.ai is the ability to understand the context around any question I receive during a meeting where I am not in attendance. When I receive a question that a client or prospect asks during the demo, I can go into Otter.ai and review that section of the transcript to get all the context around that question. I can even listen to the person actually ask the question”

“I love Otter because it's agnostic. It can work with any industry, any segment, any role, where conversations are driving a sale, which is just about every software and solutions vendor out there. As an enterprise tool, Otter is just phenomenal.”

“The coaching capabilities are amazing. For my newer folks, I can't be on all their demos to make sure they're catching on. Now, I can go into Otter.ai and ask if there were any parts where maybe they struggled. It takes me right to that section of the transcript, so I can listen to what occurred and then I can go back and more effectively coach them for next time.”

“Otter has been a game-changer for our sales engineering team. The time savings, insights, and productivity gains have been incredible, and we're just scratching the surface of what's possible with this technology.”

““Tools like Otter have helped us make our folks more productive, more efficient, more effective, whereas they can handle maybe the work of one and a half people that were doing that””

“"Now it's done, almost instantaneously, for you."”

““When you're on deadline, breaking a story, or tackling an internal project, you need tools in your tech stack that are simple to use and collaborative. This isn't like the digital or tape recorder that journalists used to have, where we had to note time stamps and rewind, rewind, rewind to ensure we had the quote right.””

““On average, [our reporters are] recording 15-20 hours of interviews monthly using Otter,” says Mercer. “Because they're not importing the files, their transcripts are typically completed within minutes of their interview ending, saving them 30 minutes to an hour per interview. If you can take an hour interview and have it done in 10 minutes, that’s amazing.””

“People believe what I say when I tell them, the meeting’s not going to be a huge deal.”