Ourisman Toyota of Richmond

“The team at Ourisman Toyota is amazing! After their hard work and diligence, I was able to get my dream car. Shaheer, Drew, Jason, and Brittany, I can’t thank you enough!!”

“Friendly, efficient, knowledgeable people who went out of their way to help me. It was a great experience. Biju was great.”

“Clyde was a pleasure to work with during my car buying experience. He was very professional, knowledgeable, respectful and kind. He went out of his way for me, coming in on his day off so that I could purchase my vehicle. He was flexible and considered my schedule. Highly recommend this dealership as well.”

“Second time buying a car from our salesman Biju, he's great and so easy to deal with.”

“Ethan was great! Very knowledgeable about every aspect of every car. Relaxed, available, personable. Great buying experience!”

“This was one of the best car purchasing experiences we’ve ever experienced. Biju was so patient with us and went above and beyond to help us find a car. From start to finish, it was a great experience. We would highly recommend Biju to anyone looking to purchase a car.”

“I recently brought in my 20+ yro RAV4 in for a minor issue as well as an inspection and recommended alignment. Initially, Justin was great in talking with me about service options. When I ultimaly brought the car in, Ben and other dealership associates were professional and timely on estimates and communiation. To resolve my "old car" issue, Chris (Shop Mgr), was exremely knowledgeable and helpful. Thank you everyone!”

“Easy to deal with and very accommodating.”

“They are very flexible. They understudy our needs and concerns. The whole process was smooth. Thanks Ourisman!”

“Eddy was so great, knowledge, helpful, honest, and helped me find the perfect car!”

“I had a great experience purchasing my Tundra. Murat was fantastic throughout the entire process. He made everything simple and stress-free, was very knowledgeable about the car and the purchase process, and really guided me in finding the right vehicle for my needs. He was professional, helpful, and easy to work with. Highly recommend Murat—he’s the best!”

“I received courteous and professional help from the parts department, along with a good price, for an overall positive experience. Thanks especially to Ronald in Parts.”

“Ourisman is great and Ethan was fantastic. I thought I wanted a RAV-4 plug-in hybrid, but after looking at a number of different options (including different brands) I ended up with a Crown Limited. I am very happy with it! Ethan explained everything and we talked about pluses and minuses of different choices. Once I decided on a model, the dealership looked for cars that might suit me, then arranged to get it for me. I can’t say enough about this dealership and their customer first attitude.”

“Sticker done on time thank you. That’s it! Nothing further to report at this time.”

“I LOVE my new truck! Thank you so much Drew!!!”

“Daniel was prepared, knowledgeable, and ready to assist with all requests we made.”

“Amazing service, found the best deal and time to get a new car and they offered the best trade in rate for my used car! 10/10 would recommend Shaheer to help!”

“Tylerc Crosier was the best! He was not pushy and his communication and knowledge was appreciated. The other staff I met were also very friendly. I love my new Venza & recommend Ourisman Toyota of Ricmond”

“They got me the car i wanted, Mike was great. I love my car and all the people that helped me get there.”

“My experience could not have been any better. Kwame Dehaney was very pleasant, knowledgeable, and patient. He answered all my questions, and everyone had the customer's needs their priority. The entire process of purchasing a vehicle was actually pleasant, and did not take as long as my previous purchases with other dealerships. Smiley Face.”

“Thanks to john Great service! Very friendly, honest, and helpful. Thank you for making my car purchase such a great experience I definitely couldn’t have done without you and your advice and all your help thanks again”

“I cant speak for the dealership or service, but I buy parts from their website all the time. Always on sale. One of my orders had a missing part. I emailed them dreading the typical slow process of customer service. I kid you not, a member responded to me and had the issue resolved in less than 5 minutes from me reaching out. Amazing, will continue to buy from them.”

“My husband and I had a very pleasant experience at Ourisman Toyota. Luke (salesman) was very knowledgeable and helpful, as well as patient when he explained all the electronics in our new vehicle. Nicole (finance department) was a delight and worked with us to get the best deal. Both Luke and Nicole were wonderful to work with, very friendly and professional. We take our Toyotas regularly for service to Ourisman, but this was our first time purchasing a vehicle there. We highly recommend Ourisman Toyota.”