paragon

““By partnering with an embedded integration solution, the hope was to quickly provide value to our customers and spend more of our time on the things that make us unique,””

““Our embedded integrations are as important as any other part of our product and are included in our product roadmap and strategy,””

““They love it. These integrations were some of our most requested features. And these integrations are paid features and therefore drive MRR growth for us””

““Our engineering team was very excited about the documentation and the speed to get it live. We shipped Slack, Salesforce, and HubSpot to production in under 3 weeks.””

“Once we got started with Paragon, building our Salesforce integration became even easier than we envisioned. Thanks to Paragon, we've launched our Salesforce integration both with confidence and in record time.”

““Because we built Salesforce simultaneously, it was just a matter of making the button available on the front end. It's a diminishing costs situation, where each integration we add or workflow we add is going to be way less work for way more gain vs. maintaining it ourselves.””

““The time you've taken to turn those things around to get those features back to us so we can keep working has been impressive. I appreciate that in my role, even though I'm not as engaged in the development cycle.””

“"I've had really good support in our shared Slack channel - the suggestions for features that I have made were well received and promptly responded to."”

““Paragon offered the ability to maintain our standards but systemized, and easier to deliver than Zapier, since it was workflow based, vs. per user based.””

““After having done it, we've hit all our integration checkpoints and are ready to add even more features to the integration.””

““To be completely honest I was very skeptical, but then we started diving into it and playing around, and I was relieved by how much it fit into our workflow.””

““If integrations are strategic to your product but not your core differentiator, it’s worth finding a platform that lets your team move faster without taking on all of that infrastructure yourself. For us, Paragon gave us that foundation.””

““When we can tell customers that we have a reliable, secure way to connect to the systems they already use, the conversation shifts away from implementation complexity and toward business value,” Cotten said.”

““Multi-folder SharePoint sync was important for us because customer data doesn’t always live in one neat location. Per-user credential scoping was also critical because of our security requirements. Paragon’s support for user-level authentication, combined with the broader managed sync model, made that possible.””

““The fact that Paragon was willing to commit to a ship date gave us confidence that they understood our requirements and were willing to be a real partner. This wasn’t just about buying what existed on day one. It was about choosing a platform and team that could support where we were going.””

““Other tools could solve parts of the problem, but Paragon was the only one that checked all the boxes for us.””

““Paragon was the only tool we found that had a unified schema while still allowing for user-level authentication. That combination was critical. It gave us a way to simplify ingestion and normalization while still meeting the security requirements we had for customer data access.””

““Paragon helps us connect to those systems in a scalable, secure, and maintainable way,” Cotten said, “so our engineering team can focus on building the Moonnox intelligence layer instead of spending years maintaining integration infrastructure.””

“Our head of product is very technical, but he doesn’t write code. So for him it was a no-brainer because this was the first time he’s had the ability to change an integration without bothering the dev team”

“It’s taken a lot of stress off the product manager to worry about how the customers interact with the integrations because we just use the Paragon end-user interface,”

“It’s a huge relief for our dev team to not have to manage tokens and build databases and enable our customers to enable the integrations securely within a short amount of time.”

“My dev team loves that we can call the API directly on Quickbooks. Paragon’s unified API middlemans the call, so my dev team didn’t have to learn all the connections to Quickbooks.”

“Paragon is very well documented,” Garrett says, “as I was playing with it, I naturally ended up with a Slack integration that was ready to go and built into our platform in less than 4 hours. Without Paragon we’d have to get our app listed on Slack, get permissions and store tokens for customers.”

“The confidence between our sales and dev teams have just gone through the roof on integrations. Now they know if they get a request, and it’s on the Paragon website, it’s a 100% yes.”

“Usually in less than a day, I would have a response back from Paragon’s team explaining how certain things work. Even when we had some technical issues, the team quickly responded and even fixed issues for us.”