PlotBox

“We'd been struggling with the functionality of our system for quite some time.”

“There wasn't anyone else out there I felt would meet our needs.”

“Our CSM and CSM lead are a fabulous part of your team.”

“I loved that everything was recorded and easily accessible. And that we still have access to it. All of that is amazing.”

“Where to put all of our information, and the back and forth between all three companies was quite easy”

“I’m finding numerous headstones that have been moved out of the way, off of their foundations - probably decades ago - they're just in the wrong places, and I can physically see that and put out a work order right there with ease to get that remedied.”

“It's easier to get back to a family, and let them know that something's happened on the grounds. We can check the system and ensure that it did take place.”

“That's completely valuable in so many ways. The fact that everything that takes place on the grounds is assigned to a location or deed is connected for eternity…is so much better than all the paper and the cards.”

“But it actually has a nice flow to it now, which is good. That's lovely.”

“The fact that PlotBox has so many customers, both in the United States and globally. They're super engaged in every industry organization. That is super beneficial, because it allows us to tap into other resources and ask questions.”

“The main reason that I wanted to switch to PlotBox was to mitigate risk. So now, thankfully we don’t have to worry about that.”

“...now we don't have to wait for the piece of paper to come back to know if it's complete or not. They just respond on PlotBox - that it's completed. So that has made a world of difference.”

“We can give them an answer there and then.”

“I don't have any complaints with the support I got.”

“Three years ago, our reviews were poor. Today, if someone goes on Google, everything new is positive. It really sends out a message that this leadership is doing their best to better both locations.”

“The website is kind of like an extension of us. You might work until 5, and by the time you get out, we're not open. But you can always go to the website and find your answer there...It just speaks value.”

“Now with PlotBoxPay, the amount taken from the customer is the same amount that is going to be in the system...Not only does it help with being more efficient, but being more accurate.”

“What was great about PlotBoxPay was that it was all integrated, so you didn't have to worry about those manual entries anymore...it was one step less prone to having an error.”

“You can always go to the website and find your answer there...It just speaks value.”

“There have even been occasions at three o’clock in the morning when I've been able to answer a family’s urgent question about funeral timing on the spot,”

“The portal made the job much easier. You can visit a family at home, bring up the crematorium diary on your phone, and discuss available times right there with them.”

“I would definitely recommend PlotBox to other people looking to increase efficiencies in their locations. Finding a ‘single source of truth’ for all our records, management and processes has been instrumental for us. That ‘single source of truth’ model has brought our organization to new heights.”

“It's definitely been instrumental in helping us find new graves, and in handling existing situations too. Our counselors love it because it's very easy for them to find a grave for the family.”

“For us, PlotBox took us from the Dark Ages to the 21st Century.”

“I would 100% recommend the PlotBox Funeral Director Portal.”