Product Genius

“Shopping with us should feel like stepping into Italy, surrounded by centuries of tradition. Product Genius made that possible online — and it lifted our revenue by 86%.”

“My team has loved the leverage Product Genius provides, letting them easily understand its decisions and empowering them to inform the AI of important events like flash sales or holiday spotlights. Product Genius feels like a real teammate for our business.”

“This is really different from anything we’ve seen in the market. Even if I had a team of a thousand people, we could not do this in real time. That’s why we partnered with Product Genius.”

“Product Genius changed how our site feels. It does exactly what our best in-store sales associates do.”

“You don't need identity to personalize. The last 30 seconds of behavior beat a stale purchase history if you can act on it in real time.”

“Humans own brand, assortment, and strategy; the AI operates the storefront, with humans in the loop.”

“It was really cool to see a hard, factual data point that says: here's how you should activate this category.”

“Think about your PDPs as your homepage. Scrutinize them as much as the content you're putting on your homepage, because it's just as important, or maybe more important.”

“What surprised me is that the AI arrived at the same two things we say every day in the workshop: our pieces are designed to be worn together, and the first question about a ring is always the size. Without a single rule, the Seller’s Agents just started showing customers our sizing video automatically. And it keeps learning, adapting at a speed and scale we simply couldn’t have imagined before working with Product Genius.”

“I was bracing for an IT headache. Instead, Product Genius installed in minutes and we had it completely configured in a few hours. My team has loved the leverage Product Genius provides, letting them easily understand its decisions and empowering them to inform the AI of important events like flash sales or holiday spotlights. Product Genius feels like a real teammate for our business.”

“Only 1 in 400 shoppers will chat with a chatbot on a shopping site. 100% of shoppers scroll. AI, if it learns quickly enough, can bring in the perfect products and content at the right time, all without being asked. We were thrilled to partner with the Émolo team to prove our new AI in a new market and a new language, using nothing more than the Émolo’s own content.”

“Product Genius changed how our site feels. It gives shoppers a feed that acts like TikTok—watching every little hesitation and instantly showing them the pieces they didn’t even know they were looking for. It does exactly what our best in-store sales associates do.”

“Our pieces are unique, and if a customer just searches for a generic "gold ring," or deep-links to a single-product landing page, they miss our best work.”

“I was bracing for an IT headache. Instead, Product Genius installed in minutes and we had it completely configured in a few hours.”

“Sharing the artisan story was key to showing the value of our products. Product Genius made that possible online — and it lifted our revenue by 86%.”