raccoonai
enterprise AI customer service
Raccoon AI 致力提供最實戰有效的 Agentic AI（AaaS）企業解決方案，隸屬於詹姆斯科技顧問股份有限公司（James Tech Consulting Group，JTCG），由連續創業家 James Chou（周益鑫）於 2020 年在台北創立。團隊規模逾 30 人，總部位於台北市，為 Zendesk 在台官方深度合作夥伴。Raccoon AI 主張企業無需更換既有 CRM，以擴充套件形式串接 Zendesk、Salesforce 等系統，協助品牌自動化處理約 80% 基礎重複性客服問題，並提供 24/7 全天候智能對話服務。
Is raccoonai hiring?
Yes. As of October 5, 2026, raccoonai has 8 open roles on Metaintro. 1 was posted in the last 30 days.
Open roles
Newest first. Pay shown when the posting lists it.
RoleLocationSetupPayPosted
- Business Development, ManagerBusiness DevelopmentTaipei · HybridTaipeiHybrid—5d ago
- BDR (Cold Call)Business DevelopmentTaipei · HybridTaipeiHybrid—Sep 10, 2026
- Production EngineerDevOpsTaipei · HybridTaipeiHybrid—Aug 25, 2026
- Head of Solution DeliveryProduct/Project ManagementTaipei · HybridTaipeiHybrid—Jul 23, 2026
- Senior Marketing Manager /Director of MarketingMarketingTaipei · HybridTaipeiHybrid—Jul 9, 2026
- Full-Stack Engineer - AI Customer Service PlatformDeveloperTaipei · HybridTaipeiHybrid—Jul 9, 2026
- Head of AI - Principal Applied AI Engineer (LLM Systems)Artificial Intelligence/Machine LearningTaipei · HybridTaipeiHybrid—Jul 9, 2026
- Business Development, Senior Associate - GEOSalesTaipei · HybridTaipeiHybrid—Jul 9, 2026
Hiring pattern
How fast raccoonai is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
17
1
0
AugustSeptemberOctober
How roles are set upShare of open roles
6%
6%
6%
83%
HybridRemoteOn-siteNot stated
AI launches and partners
What raccoonai has launched and who it works with on AI.
- LaunchProprietary AI Agent solutionRaccoon AI launched a proprietary AI Agent solution developed in-house.
- LaunchRaccoon AI CrewRaccoon AI Crew provides AI employees that support internal Q&A, SOP lookup, data organization, task guidance, and cross-functional collaboration.
- LaunchRaccoon AI GEORaccoon AI GEO transforms questions, product comparisons, and customer concerns into AI-readable FAQs, product pages, and comparison content.
- LaunchRaccoon AI ServiceRaccoon AI offers an AI-powered customer service platform that transforms FAQs, product information, and service assets into automated AI response workflows.
Company facts
- Headquarters
- 台北市, 台灣
- Founded
- 2020
- Industry
- enterprise AI customer service
- Sector (NAICS)
- Professional, Scientific, and Technical Services
- Website
- raccoonai.co
- Careers
- jobs.ashbyhq.com/raccoonai
- Social
Questions about raccoonai
- Is raccoonai hiring?
- Yes. As of October 5, 2026, raccoonai has 8 open roles on Metaintro. 1 was posted in the last 30 days. The most are in DevOps (2), Artificial Intelligence/Machine Learning (1), and Business Development (1).
- Does raccoonai offer remote or hybrid work?
- 6% of open roles are hybrid and 6% are remote.