Shelf
Agentic AI Knowledge Management Platform
The only agentic AI solution that builds an AI Data Model of your business — so AI agents can reason, act, and scale with precision.
Is Shelf hiring?
As of October 8, 2026, Shelf has no open roles in the job sources Metaintro tracks.
Open roles
Newest first. Pay shown when the posting lists it.
- AI Solutions ArchitectTech GeneralNew York · On-siteNew YorkOn-site—Jul 1, 2026
- VP of OperationsOperations ManagementNew York · On-site · $260K – $300K/yrNew YorkOn-site$260K – $300K/yrJun 29, 2026
- Product Engineer (Full Stack)DeveloperWarsaw · On-siteWarsawOn-site—Apr 20, 2026
- Backend Engineer (Python)DeveloperWarsaw · On-siteWarsawOn-site—Apr 20, 2026
Hiring pattern
How fast Shelf is adding roles, and how they're set up.
New roles each monthRoles first posted in the month
Customers
All 3 companies Shelf names as customers.
What their customers say
Quotes from people at Shelf's customers.
““Building anew and transforming how people work inevitably has its challenges no matter where you work, but Shelf is so easy and effective, it’s getting a lot of attention across our company”.”
““99.999% of the time, when I look for something in Shelf—I find it . If I can’t find it – it’s just not there yet.””
““It was truly and honestly the easiest implementation of anything that I’ve ever experienced in my entire career. We signed, got an email, and before we knew it, everything was done.””
““We’ve had great success with Shelf and our tech support team, and we can’t wait to make it more widely available down the line.””
““It was difficult to find the perfect knowledge management system. Our team searched high and low and found many knowledge bases, but none of them were different, and that’s what I was looking for.””
Show 3 more quotesShow fewer
““It was an “A-ha! moment” for the company; not only were we able to achieve a single system feel, but we were able to leverage Shelf’s information architecture and unique search capabilities to proactively push relevant results to our CSRs.””
““We went from a process where CSRs had to navigate through endless folders, to answers automatically being presented in real-time. It was transformational for our customer support. Now our CSRs just do the work that they’d normally do, and almost magically, answers appear on the sidebar of our CRM.””
““Shelf’s solution was transformational for our customer support. Now, our CSRs do the work that they normally do, and almost magically, answers appear on the sidebar of our CRM.””
AI launches and partners
What Shelf has launched and who it works with on AI.
- LaunchCortex as a ServiceCortex as a Service is for teams that want Cortex beneath an application or AI experience layer they already own.
- LaunchAI Data LayerShelf’s AI Data Layer addresses data quality, missing business context, structure, or governance as constraints on AI performance.
- LaunchAI Knowledge ManagementShelf supports familiar knowledge-management requirements teams depend on while extending governed knowledge into the AI era.
- LaunchShelf CortexShelf Cortex transforms documents, files, and other knowledge sources into high-quality, structured, contextualized information that AI and people can use with confidence.
Skills they ask for
Most frequent across open postings.
Tech stack
- Security
- Iubenda
- CDN
- jsDelivr
- cdnjs
- Cloudflare
- Marketing
- Salesforce Pardot
- Analytics
- Google Tag Manager
- CMS
- WordPress
Company facts
- Founded
- 2019
- Industry
- Agentic AI Knowledge Management Platform
- Sector (NAICS)
- Information
- Website
- shelf.io
- Careers
- shelf.io/careers
Questions about Shelf
- Is Shelf hiring?
- As of October 8, 2026, Shelf has no open roles in the job sources Metaintro tracks.
- Who are Shelf's customers?
- Shelf names 3 customers, including OPEX, Viking, and Viking Assistance Group.