StarRez

““This has been a lifesaver for me, because you can search in a lot of different capacities.””

““Pulling all of the information together has been awesome. And if you are a numbers geek like I am, it is actually dangerous what you can do,””

“"Now that all the information is in StarRez, I have been able to work with our teams to get detailed reports that are run in just a single step.””

““I have a much easier time getting data with everything being stored in one system,””

““After a couple of hours, the majority of those packages are processed completely out of the package lockers. The automatic email that is sent to the student immediately after a package is loaded actually helps free up new package lockers.””

““There's no critical thinking associated with it. The information is sent right back to StarRez so you can see it was a small package. It's been received. It's got the tracking number. It's ready for pickup. It tells us what locker it's in, the locker location, the PIN code, and even the admin user that loaded it.””

“We are very grateful to use the excellent software and also to StarRez company for their great generosity and encouragement to our work of helping street children and children at risk in Kenya through funding of basketball court, education scholarships, and funding of our shipping container IT Lab teacher salary who teaches former street children IT skills”

“StarRez software has greatly empowered our team to access and maintain critical data on children cases in remote locations via their smart phones. It has also helped us greatly with the running of our community library through the resources section.”

“The summer process was really a drag and it didn't go very well. Switching to StarRez has honestly made it a breeze.”

“We also were able to reduce the damage bill reviews that we were doing by over half and then charge students accurately the first time. It had many effects on our partners across the institution, including especially our friends in billing who were happy to see the change.”

“We were able to decrease the time spent on inspections significantly from the point where - for our most complicated building - it was taking us the entire summer to complete inspections, between turns from athletes and from summer housing back to the academic year. We were able to reduce that to approximately two and a half weeks.”

““We are excited to leverage the comprehensive dashboards in StarRez to communicate with campus partners who are seeking information quickly and easily.””

“"We're enjoying the transparent insight to help us find more efficient processes. It’s a great peek to know what we’re doing right and where we can improve."”

““We had third party business process systems with THD that had students bouncing all over the place. After implementing roommate matching in StarRez, it was an immediate payoff because it was all housed in one place and it was easy to explain.””

““Every training during implementation was also a time to problem solve and figure out what we wanted our processes to look like, and then building them out and implementing them immediately.””

““We were grateful for our team and the StarRez team working together quickly and efficiently on this project. Transparent communication was critical.””

““The transition was like moving from a freezer full of pre-made dinners to an iron chef's kitchen where they could craft our own meal.””

““We want to be innovative with our students and StarRez had the configurability we needed to serve students the way we wanted to.””

“We read every preference and comment. It helps us find solutions, and we communicate directly through StarRez.”

“With PortalX, we could customize it ourselves. It was important to cater the experience to the student—not just put them all through the same process.”

“From where we were before StarRez and the steps we’ve taken, it’s been leaps to get us here. Moving from an hours-long, manual room selection process to a dynamic, student-centered experience has transformed how we operate, reducing staff workload, improving student satisfaction, and giving our team time back to focus on building community.”

“I love StarRez because it provides our staff the opportunity to better serve our students while creating efficiencies in our processes and having a stronger snapshot of the data that we need on a daily basis.”

“This is a big process for us to really try to make things more clear for the students and to try to help the students as a whole to have a more comfortable experience living on campus.”

“Every student has different needs. And part of that is figuring out how StarRez can help us support those students in navigating a complicated process.”

“We use it a lot with folks that apply to move in early or stay late. They’ll basically fill out a form in PortalX, and then it’s really easy for our transition staff to change the status on that request.”