Supporting Strategies

“Our goal, when we make our next round of FDD [franchise disclosure document] changes, is to incorporate a set monthly fee to have the bookkeeping package be a requirement,” he says. “That will give us a consistency in franchise reporting, and all owners will submit royalties on time.”

“Before, I was having to chase the bookkeeper we were working with. It’s made things easier from the standpoint that Supporting Strategies is worried about it, so we don’t have to be. We don’t worry about them making major mistakes with our books, and we don’t worry that they’re not going to be accessible to us when we need them. That’s a dramatic improvement. And our fee structure is now predictable every month. All good things.”

“Their ability to get expertise from a lot of different people makes me, from a financial stand-point, much stronger”

“What I’ve seen with transitions in past arrangements is that you have to relearn their practices and they have to relearn yours,” he says. “But the changeover has been remarkably smooth. No one missed a beat, and our new associate has been great.”

“Their services are much, much broader than what we used to get,” says co-founder and principal Steve Cagnetta. “It’s money well-spent, just based on the amount of time I personally save. I bill by the hour, so I’m making more money doing things I’m good at as opposed to focusing time and energy on bookkeeping.”

“The most useful thing that Supporting Strategies has given us is real-time, in-the-field decision-making capabilities that we didn’t have before,”

“Supporting Strategies has completely relieved the burden of bookkeeping on a growing small business.”

“We’ve gone from about three employees in 2008 to more than 50 now, and Supporting Strategies has been able to grow right along with us.”

“That’s a testament to how helpful they’ve been,”

“They’ve done an incredible amount of work to make sure that people understand all of our finances. They make every problem just go away.”

“There’s a reason I’ve been working with Supporting Strategies for over 10 years,” Garland says. “We’ve gone from about three employees in 2008 to more than 50 now, and Supporting Strategies has been able to grow right along with us. The people on their team almost feel like an extension of our team. They get what we need done on time. They’re always reliable, and the suite of services they offer clients has expanded dramatically over time.”

“I could not imagine a better team member. Supporting Strategies is in our partner hall of fame.”

“They’ve really helped me manage the financial aspects of my business, which has also helped me manage my time.”

“Supporting Strategies has pulled together all the financial aspects of the business so that I can look at things comprehensively.”

“Supporting Strategies is extremely reliable, extremely accurate and extremely responsive, and I completely trust what they’re doing.”

““The reality is that Supporting Strategies has been our partner the whole time, holding our hand.””

““That’s been invaluable,” Goodin says. “The U.S. is so different from our other markets, and we really had a steep learning curve. We’ve had to lean heavily on Supporting Strategies to make sure the taxes and filings were set up. They’ve also helped us navigate all the different rules state by state. There were aspects of all that that we just didn’t understand because it’s so complex.””

““Literally, if I don’t know the answer to something, I just go to Supporting Strategies.””

“Supporting Strategies is very responsive.”

“Supporting Strategies has allowed us to get out of our own way and focus on the long-term strategic financial-planning decisions we need to make.”

““We have 15 employees, but we support well over 2,000 computers. So with us, it’s all about gaining efficiencies through technology. That’s exactly what Supporting Strategies helps us do.””

““If we aren’t able to convey to the donors that we are responsibly managing their money, our entire model would fall apart. So it’s of the utmost importance that we have the transparency and the excellence of financial management that allows us to continue to manage these programs.””

““We started working with Supporting Strategies solely as a resource for DCAA compliance. But we quickly realized that there’s more to DCCA compliance than just keeping your books.””

““One aspect of starting and running a business that is particularly challenging is accounting operations. One thing I can’t recommend enough is, if you don’t already have the tactical expertise yourself to record revenue, report and analyze financial results, and prepare for tax compliance, look for an outsourced solution. We have that with Supporting Strategies, and they are phenomenal.””

““Our firm has been ranked in the INC 5000 fastest growing companies four out of the last five years and we could not have done that without the help of Supporting Strategies! Great people, great process and superb results.””